Team-Oriented Administrative Professional Expert in Office Support

David Oman Zumo

Contact: 443-***-****

Email: *************@*****.***

Address: **** ******* ******

City: Baltimore, Maryland

Professional Summary

A detail-oriented and proactive Administrative Assistant with 2 years of experience in clerical duties and office management. Proven ability to streamline administrative processes, manage schedules, handle sensitive information with confidentiality, and provide exceptional support to teams. Skilled in Microsoft Office Suite, record management, and customer service, aiming to leverage organizational skills to support a dynamic office environment.

Professional Experience

Administrative Clerk

Ministry of Health, Republic of Liberia

June 2023 –April 2025

· Managed front desk operations, including greeting visitors, answering and directing a high volume of calls, and handling incoming/outgoing mail.

· Prepared, edited, and proofread legal documents, correspondence, and reports, ensuring accuracy and professionalism.

· Maintained both digital and physical filing systems, ensuring quick retrieval of documents and adherence to record retention policies.

· Ordered and maintained office supplies, liaising with vendors to ensure cost-effectiveness and timely delivery.

· Assisted in the onboarding process for new hires by preparing workstations and orientation materials.

Office Assistant:

National Fisheries & Aquaculture Authority of Liberia, Republic of Liberia May 2021 – September 2022

· Provided comprehensive clerical support, including data entry, scanning, and photocopying.

· Managed patient scheduling, verified insurance information, and processed payments using industry-specific software.

· Organized office logistics, including maintaining inventory of dental and office supplies.

· Drafted and sent routine office communications and reminders to clients.

Skills

· Office Management: Scheduling & Calendar Management, Travel Coordination, Supply Inventory, Vendor Relations, File & Record Management

· Clerical Skills: Data Entry, Document Preparation, Proofreading, Scanning, Faxing, Mail Handling

· Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Gmail), Adobe Acrobat Reader

· Interpersonal Skills: Customer Service,

Professional Communication, Confidentiality, Team Collaboration, Problem-Solving

Education

Professional Development Training in Office Administration, Gonnett Academy, Republic of Liberia May 2021

Certifications

· Microsoft Office Specialist (MOS) - Microsoft Word Expert.

Reference (s)

1.Mr. Mark Kula

Vice Chairman for Programs Development

Cell#: +231*********

2.Eve ABA Kpawee

Resident, Boarman Avenue

Cell#: +1-443-***-****

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