Experienced Housekeeping Professional with Customer Focus

Angel Wilson

Oklahoma City, OK ***** +1-405-***-**** *********@*****.***

Work Experience

Houskeeping

Midwest Regional Medical Center Midwest City, OK October 2013 to March 2014

•

• Maintained cleanliness and tidiness of assigned areas, including guest rooms, corridors, and public spaces

• Performed thorough cleaning tasks such as dusting, vacuuming, mopping oors, and sanitizing surfaces

• Ensured all linens were properly laundered and replaced in guest rooms according to established standards

• Stocked and replenished amenities such as toiletries, towels, and other supplies in guest rooms

• Responded promptly to guests' requests for additional items or services with a friendly and helpful attitude

• Collaborated with team members to prioritize tasks e ciently and meet daily cleaning goals

• Followed safety procedures when handling cleaning chemicals and equipment to maintain a safe working environment

• Noti ed management of any maintenance issues or repairs needed in guest rooms or common areas

• Maintained inventory of cleaning supplies and noti ed supervisor when reordering was necessary

• Demonstrated attention to detail by inspecting each room thoroughly after cleaning to ensure it met quality standards

• Achieved high customer satisfaction scores through consistent delivery of exceptional housekeeping services

• Fostered positive relationships with guests by providing personalized service based on their preferences or special requests

• Closely followed hotel policies regarding privacy protection while performing housekeeping duties

• Served as a reliable resource for guests by o ering information about hotel facilities, local attractions, or dining options Education

All (Ada high school)

High school Ada, OK

September 1996 to May 2000

High school diploma or GED

Skills

Industrial cleaning Sawing Power tools Manual handling Cleaning Quick service & fast food restaurant Manufacturing Equipment repair Driving Precision measurement in machining Appliance repair Sanitation Customer service Finished product defect inspection Janitorial experience Manufacturing company experience Safe work practices Commercial cleaning English Heavy lifting Custodial experience Maintenance, repair and operations (MRO) Attention to detail Mechanical knowledge Time management Maintenance Hand tools HVAC Defect detection (quality control) Organizational skills Climbing

Languages

English

Certi cations and Licenses

Driver's License

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