Customer Service Professional with Detail Focus

Amanda Manypenny

Ocala, Florida • 352-***-**** • *****************@*****.***

Career Objective

Motivated and dependable professional seeking a remote or part-time customer service representative position. Brings excellent communication skills, patience, and attention to detail developed through retail and commercial cleaning experience. Dedicated to helping customers and ensuring a positive experience with every interaction.

Experience

Customer Service Associate – Walmart, Ocala, FL (2013 – 2014)

• Assisted customers in locating products and resolving concerns in a friendly, professional manner.

• Maintained a clean, organized environment to ensure a positive shopping experience.

• Handled payments, returns, and inquiries accurately and efficiently. Commercial Cleaner – Various Locations, Ocala, FL (2014 – 2025)

• Performed professional cleaning for offices and retail spaces, ensuring a safe and sanitary environment.

• Demonstrated strong time management, reliability, and attention to detail.

• Communicated effectively with clients to meet and exceed expectations. Skills

• Customer communication and support

• Problem-solving and conflict resolution

• Time management and organization

• Dependable and self-motivated

• Computer and phone skills (typing, online communication, scheduling, etc.) Education

General Education – Ocala, FL

Continuing to develop professional and communication skills through hands-on work experience.

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