Motivated Team Player Seeking Opportunity

Heidi McDaniel

*************.***@*****.*** +1-304-***-****

PROFESSIONAL SUMMARY

I'm highly motivated, I'm willing to learn a new skill and can work in a group setting or alone. I'm proficient on phones, in customer service and have done data entry. I'm detail oriented and follow directions well and proficient in listening before responding. I'd like the opportunity to add my skills to a company looking for someone motivated to excell and learn. WORK HISTORY

Front house Hostess at IHOP Restaurants

October 2020 - July 2021 (1 Year)

I greeted customer with a warm friendly smile, seated them according to a seating chart, answered phones, took orders to go, cashed out to go order, delivered orders to cars for to go orders, helped fill drink orders during busy hours of operation and bused tables as needed, I cleaned bathrooms and the front entry. I stocked front house items and assisted in customer complaints with professionalism

Reset specialist at SPar Inc

November 2019 - December 2021 (2.5 Years)

I worked alone on projects and in a team setting at times, I logged all information required by the company and was on time for all work. I built and restocked shelving units and new fixtures provided by the company.

Home Health Aide at West Virginia Choice

June 2012 - November 2014 (2.5 Years)

In my position i care for elderly citizens. I orchestrate a daily routine for bathing and dressing each of my clients as well as managing a daily meal plan for good nutrition and supervise each client in taking daily medications as needed. I serve each client with respect and give them quality care daily. Im responsible for having knowledge in first aid and CPR and yearly refresh my education to give the best quality care needed. Environmental cleanliness, hygiene and nutrition are the main focuses in elderly care as well as safety and i implement each with dedication and great responsibility.

Sales Associate at Fashion Bug

March 2010 - June 2012 (2.5 Years)

I successfully managed a high volume truck shipment that came into the store weekly and was responsible for the organization of all stock to be taken out on the floor for sale. As a sales associate i managed the phones, cash registers and I assisted customers daily with professionalism in meeting their needs and always had thorough knowledge of all Sales and discounts on all merchandise. I assisted in nightly closing of the establishment with logging the daily reports of sales and customers served. In closing I was entrusted with access to the store safe and nightly cash drop offs to the bank.

Business Owner at Wee Bee Cleaning

February 2009 - July 2012 (3.5 Years)

I led the development of my company and successfully marketed my business that resulted in clients for work. I supplied all products and managed a team of 3 with the responsibility of thoroughly cleaning for a move in ready establishment. Through Knowledge of my clients demands every dwelling had to appear new with a showroom quality. I generated a good clientele for my business and used my expertise to produce quality work and a good rapport. Customer Service Representative (Sales and Related) at Aegis Communications, Inc October 1998 - March 2001 (2.5 Years)

Taking calls concerning Medicare plansScheduled in-home appointments and community/sales meetings

Scheduled in-home appointments and community/sales meetings Sell prospective customer individual drug plans

Maintained strict customer and member confidentiality and complied with all HIPAA requirements Looked up providers and medications on United Healthcare, Pharmacy Saver and Rx Connection websites

Helping customers by telling what was covered, at what price, and when would reach the limit on coverage

Followed all Medicare Guidelines issued by the centers for Medicare and Medicaid Services

(CMS)

Help with each new customer

EDUCATION

Fairmont Senior High School Fairmont, WV United States - Graduated 1989-01-01

Not Applicable

RESA 7 Bridgeport, WV United States -

Graduated

General Studies

Marion County Rescue Squad -

Graduated 2014-01-01

Emergency Medical Technology/Technician (EMT Paramedic) SKILLS

long-term care, 5 years

house cleaning, 20 years

elderly care, 5 years

cooking food, 5 years

assist resident, 5 years

personal care aide, 5 years

Customer service representativ, 10 years

Business owner, 3 years

CPR and First aid, 5 years

Customer care, 5 years

LANGUAGES

English, Native/Bilingual

CERTIFICATIONS

EMT certified

SOCIAL NETWORKS

Facebook, https://Heidirenea

ABOUT ME

I have a drivers license

I have management experience: 1 years

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