Shayla Firman
Extended Duties Dental Assistant
Louisville, KY 40219
********@*****.***
Professional Summary
Hardworking and dedicated dental assistant with 11 years of experience in assisting dentists during procedures, preparing treatment rooms, and providing patient care. Proficient in taking and developing dental x-rays, managing inventory, and maintaining accurate patient records. Possess a strong background in sterilization, infection control, and patient education. Skilled in chairside assisting, dental receptionist duties, and administrative tasks.
Authorized to work in the US for any employer
Work Experience
EDDA Dental Assistant
Big Smiles-Louisville, KY
November 2024 to Present
• Assisted dentist during dental procedures, ensuring patient comfort and safety
• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
• Counseled anxious or fearful patients before their procedures to alleviate concerns about pain or discomfort
• Maintained a calm demeanor during stressful situations to help ease patient anxiety levels EDDA Dental Assistant
Jubilant Dental-Louisville, KY
January 2022 to January 2024
• Assisted dentist during dental procedures, ensuring patient comfort and safety
• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
• Took and developed dental x-rays to aid in diagnosis and treatment planning
• Managed inventory of dental supplies, ordering new materials as needed to maintain adequate stock levels
• Scheduled appointments for patients, coordinating with multiple providers to optimize efficiency
• Maintained accurate patient records, updating medical histories and treatment plans as necessary
• Collaborated with the front desk staff to ensure smooth workflow and efficient patient flow throughout the office
• Supported dentists in specialized procedures such as root canals, extractions, and crown placements
• Conducted preliminary examinations by recording vital signs, reviewing medical history forms, and documenting chief complaints
• Counseled anxious or fearful patients before their procedures to alleviate concerns about pain or discomfort
• Collaborated with dental hygienists to provide comprehensive care for patients during routine cleanings and exams
Clinical Advocate
Bright Tiger Dental-Louisville, KY
August 2020 to September 2021
• Performed comprehensive dental examinations, including X-rays and oral cancer screenings
• Assisted dentist during dental procedures, ensuring patient comfort and safety
• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
• Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
• Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
• Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
• Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels
• Scheduled appointments and maintained organized patient records using electronic health record systems
• Provided chairside assistance to dentists during complex procedures such as root canals or extractions
• Maintained strict adherence to infection control protocols, including proper handling and disposal of hazardous materials
• Conducted preliminary examinations on patients, recording vital signs and medical history information accurately
• Instructed patients on post-operative care following extractions.
• Managed patient appointments, confirming reminders and following up on missed appointments
• Updated patient medical histories regularly to reflect any changes or updates provided by patients themselves
• Verified patient insurance coverage and eligibility, minimizing claim denials and maximizing reimbursement
• Assisted patients in understanding their insurance coverage limitations and helped them navigate the billing process
Expanded Duties Dental Assistant
Mortenson Family Dental Partners-Louisville, KY
October 2018 to August 2020
• Assisted dentist during dental procedures, ensuring patient comfort and safety
• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
• Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
• Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
• Managed inventory of dental supplies and equipment, restocking as needed to ensure smooth operations
• Scheduled appointments for patients, coordinating with other staff members to optimize clinic efficiency
• Assisted in the fabrication of temporary crowns and bridges using appropriate materials and techniques
• Provided chairside assistance during complex dental procedures such as extractions or root canals
• Monitored vital signs of patients before, during, and after procedures to ensure their well-being
• Collaborated with the front desk staff to verify insurance coverage and process billing information accurately
• Supported dentists in taking impressions for study models or custom trays
• Performed preliminary examinations on new patients including taking medical history information Dental Assistant
Louisville Family Cosmetic Dentistry-Louisville, KY December 2014 to September 2018
• Assisted dentist during dental procedures, ensuring patient comfort and safety
• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
• Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis
• Performed basic laboratory tasks such as pouring impressions and fabricating temporary crowns
• Educated patients on proper oral hygiene techniques and provided post-treatment care instructions
• Managed inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels
• Scheduled appointments and maintained organized patient records using electronic health record systems
• Assisted in the administration of local anesthesia or nitrous oxide sedation under the supervision of a dentist
• Provided chairside assistance to dentists during complex procedures such as root canals or extractions
• Collaborated with the front desk staff to ensure smooth patient flow and efficient appointment scheduling
• Fabricated custom trays for teeth whitening treatments based on dentist's specifications
• Instructed patients on post-operative care following oral surgery procedures like extractions or implant placements
Dental Assisting Extern
Dr Jeffery Echelberger-Louisville, KY
September 2014 to November 2014
• Assisted dentist during dental procedures, ensuring patient comfort and safety
• Prepared treatment rooms for patient visits, sterilizing instruments and setting up necessary equipment
• Took and developed dental x-rays, ensuring high-quality images for accurate diagnosis Education
Diploma in Dental Assisting
MedQuest College - Louisville, KY
2014 to 2014
Certificate in Cosmetology
Jefferson Technical College - Louisville, KY
2003 to 2005
Diploma in Business Technology
Southern High School - Louisville, KY
1999 to 2002
Skills
• Chairside Assisting
• Dental Receptionist
• Microsoft Excel
• HIPAA
• Communication skills
• Microsoft Word
• Open Dental (1 year)
• Dental Assisting (9 years)
• Patient Care (3 years)
• X-Ray
• Dental Office Experience
• Dental
• Customer Service
• Data Entry
• Assisting (9 years)
• Microsoft Outlook
• Phone Etiquette
• Dentrix
• sterilization
• Van driver
• Computer Literacy
• Driving
• Microsoft Office
• Cosmetology
• Ordering (2 years)
• Keyword research
• Warehouse Experience
• Word Processing
• Administrative Experience
• Hair styling
• Dental Assistant
• Chairside assisting
• Eaglesoft
• Hair coloring
• Data entry
• Office Experience
• Word
Certifications and Licenses
Coronal Polish Certificate
April 2022 to Present
BLS Certification
Cosmetology License
AED Certification
CPR Certification
X-Ray Certification
Radiology Certification
Driver's License
Nitrous Oxide Certification
Certified Dental Assistant