Multilingual HR & Recruitment Specialist with Leadership

Wolriatou DOUCARA

Paris, France, OPEN TO INTERNATIONAL RELOCATION +336******** *********.*******@*****.*** Summary

Detail-oriented HR professional with 5+ years’ experience in coordination, recruitment, onboarding, and team support. Skilled in managing fast-paced environments, optimizing processes, training new hires, and delivering high-quality support. Bilingual in English and French, with strong communication, adaptability, and interpersonal skills. Experience

Freelance Onboarding Specialist, 06/2025 - Current Wecasa, Full remote Supported new contractors through end-to-end onboarding and platform activation, ensuring a seamless experience. Managed high-volume calls (100+ per day), verified documents, and validated profiles in full compliance with internal standards.

Resolved onboarding issues and delivered personalized support to improve activation success. Monitored key KPIs: 120% validation rate target achieved, onboarding time, blockers, and user satisfaction. Freelance Real Estate Consultant, 10/2024 - Current Optimhome, Paris, France Prospected, evaluated and marketed residential properties. Managed client needs, conducted visits, negotiated offers and closed sales. Handled administrative processes and coordinated with notaries and external partners. Deputy Recruitment Manager, 06/2022 - 07/2024 Mômji, Paris, France Supervised nationwide recruitment operations for childcare and language services. Managed a team of 30 employees and conducted 25–40 interviews per week. Improved and standardized recruitment processes to optimize efficiency. Designed training materials, developed evaluation tools and monitored KPI performance. Handled conflict resolution and escalations between candidates, families and teams. Delivered weekly/monthly reporting to management.

Community Organizer (Volunteer), 01/2019 - 06/2024 Lallab, France Facilitated community activities and advocacy events. Planned charity events and coordinated volunteer groups. Organized discussion groups on challenging topics. Executive & Administrative Assistant, 06/2021 - 02/2022 Mômji, Paris, France Managed calls, emails, and executive calendars.

Organized meetings and prepared documents.

Supported HR and operations, ensuring smooth workflow. Coordinated between departments for efficient operations.

Support Care Worker (Volunteer), 09/2018 - 08/2019 Friends of the Elderly, Dublin, Ireland Supported elderly individuals, children, and people with disabilities in daily living activities, ensuring comfort and safety.

Developed strong communication, empathy, and client service skills while building trusting relationships. Education

Master’s Degree, 2019 - 2021 Université Paris 1 Panthéon-Sorbonne, Paris, France Political Science (International Relations)

Bachelor’s Degree, 2016 - 2018 Université Paris 1 Panthéon-Sorbonne, Paris, France Social Sciences: Sociology & Anthropology

High school Diploma, 2012 - 2014 Marcel Pagnol High school, Bondy, France Health & Social Care (ASSP)

Real Estate Consultant Certification, 2024 - 2025 DigitRe Academy - Optimhome, Paris, France Property Management Training & Closing Training

Skills

● Office & Organization: Google Workspace, Microsoft

● Documentation : Slite, Notion, Airtable, Trello, Teamwork

● Communication: Slack, Intercom, Teams, Diabolocom

● CRM & Support: Zoho, Zendesk, Salesforce

● Design: Canva, Photoshop

● Acquisition & Candidate Screening

● HR Coordination & People Operations Onboarding & Training

● Employee Support & Compliance

● Process Optimization

● Administrative Management

● KPI Tracking (Time-to-hire, Conversion, Pipeline)

● Customer Success & Service Excellence

● Problem-Solving & Conflict Resolution

Languages

● Anglais : Fluent

● Français : Native

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