Aspiring Logistics Professional - Entry-Level Supply Chain Enthusiast

Motivated and adaptable logistics executive seeking an entry-level position to begin a professional career in supply chain and logistics operations. Brings strong practical exposure from managing cargo movement, coordinating transportation activities, and handling customer communication through previous roles in logistics management and BPO support. Skilled in documentation, inventory handling, problem-solving, and teamwork, with the ability to learn quickly and contribute to efficient warehouse and distribution processes. Eager to apply organizational skills and operational experience to support day-to-day logistics functions in a growing company. PROFESSIONAL SUMMARY

Phone: +971 056******* Email: ***************@*****.*** Location: Gold soak, Dubai, UAE SACHIN B S

BPO / Logistics

CORE COMPETENCIES

Logistics & Supply Chain Operations

Warehouse & Inventory Management

Transportation Coordination

Shipment Tracking & Documentation

Route Planning & Scheduling

Order Processing & Record Keeping

Communication & Interpersonal Skills

MS Excel & Basic Computer Skills

Time Management & Multitasking

Problem-Solving & Decision-Making

EDUCATION

LANGUAGES

English Hindi Malayalam

SSLC Board of Public Examination, India

Tamil

ADDITIONA EXPERIENCE

Manager

Gajalakshmi Cargo Movers, India

Jan 2017 – Feb 2025

Managed end-to-end logistics operations including transportation, distribution, and cargo movement. Supervised daily workflow for loading, unloading, routing, and timely shipment delivery. Coordinated with drivers, warehouse staff, and vendors to ensure smooth logistics operations. Implemented process improvements that reduced delays and increased operational efficiency. Monitored inventory levels, prepared documentation, and ensured compliance with safety and regulatory standards. Handled customer communication, resolved operational issues, and maintained service quality. Managed scheduling, route planning, vehicle maintenance tracking, and cost control activities. Prepared daily/weekly reports on shipment status, delivery performance, and logistics metrics. Telecaller / Customer Support Executive

Sun Direct Business Solutions (BPO Call Centre), Mysore, Karnataka, India Assisted customers with service activation, package upgrades, billing queries, and complaint resolution. Logged customer interactions in the CRM system and ensured timely follow-up for unresolved issues. Resolved customer concerns with professionalism, improving customer satisfaction and service retention. Met daily call targets, quality standards, and productivity goals set by the call centre. Coordinated with the technical team for signal issues, installation requests, and service escalations. Maintained detailed records of customer feedback to support service improvement initiatives. Demonstrated strong communication skills, patience, and problem-solving abilities in a high-volume call environment. DRIVING LICENCE DETAILS

Valid Indian Driving Licence

Licence No : KA12 201********

Date of Expiry : 04/01/2037(NR) 22/05/2027 (TR)

TYpe of Vehicle : LMV, MCWG, TRANS

PERSONAL INFO

Nationality : Indian Date of Birth : 05/01/1997 Passport number : AI129260 Visa status : Visit Visa Kannada

Contact this candidate