Administrative Assistant with 8+ Years Experience

WINIFRED (WINNI) MATTOS

ADMINISTRATIVE ASSISTANT/STAFF ASSISTANT

323-***-**** ************@*****.*** Honolulu, HI. 96821 Experienced professional skilled in administrative support, customer service, and client relations, with a strong background in scheduling, basic bookkeeping, and communication. Have worked with QuickBooks and adept at coordinating tasks to enhance team eƯiciency. Seeking work opportunities as an administrative assistant, staƯ assistant, and personal assistant.

EXPERIENCE:

INTERCESSION LLC (Contractors) Honolulu, HI.

April 2017 – June 2025

I worked as an administrative assistant for a construction outfit. I handled phone calls, provided support for clients and workers in perfecting remodeling or building projects. I did light bookkeeping and sent reports to our accountant. I tracked workers’ hours for payroll and resolved customer concerns and complaints. I also worked as the personal assistant to my boss who worked with another company, by completing household management and errands.

DEAR ABBY (published advice columnist) Los Angeles, CA. May 2004 – March 2011

I worked for advice columnist, Dear Abby, as one of her assistants who handled phone calls, errands, and media connections. I read every letter and email communication that was sent to her, then chose letters that could be used for the column. This included editing and correcting grammar/spelling mistakes that was then submitted to Abby for approval. I was part of the team that sat in on Wednesday phone calls with our newspaper editor in Kansas City.