Operations & Customer Service Leader with Vendor Experience
Resume:
Julie Kettenring
**** ****** ***** *** *******, Louisiana 70131
OBJECTIVE
To obtain a position in an upbeat positive setting where I will be able to contribute my knowledge and skills while learning from and working with a team.
RELEVENT WORK EXPERIENCE
Title: Bookseller
Company: Barnes & Noble
Dates: December 2016 to Furloughed due to Covid
Job Description: My duties included interacting with customers. Customer Service, data entry, and working the book floor. It is important to listen to to the needs of the customers so that we can recommend titles and place the books in their hand. We greet every customer.
Title: Owner/Manager
Company: PJ’s Coffee & Tea Co
Job Description: Our franchise agreement was executed on June 24, 2002 and my and I took ownership of the Magazine Street location on November 4, 2002. During the months before the purchase, I prepared financial reports of several potential locations, researched demographic trends in our market, and prepared a business plan and proposal for the Magazine Street location. My duties included maintaining vendor contacts, managing invoices, and balancing the business bank accounts. I also solved any issues with my employees in order to create and maintain a positive and professional atmosphere.
Title: Manager
Company: The Bombay Company
Dates: February 2000 to May 2002
Job Description: My tasks included preparing weekly shift schedules, budgeting payroll according to weekly revenue, managing petty cash, and preparing the daily deposits. I also maintained customer account information, contacting customers to promote sales, researching and problem solving when necessary, while building and maintaining a loyal base who grew to trust me. The vast network at Bombay required constant communication between each store, vendors, home office, merchandising departments, and our District Manager. I was recruited and trained as a Closing Store Manager and assigned the task of closing down The Bombay at Oakwood Shopping Center.
OF PERSONAL NOTE
I am a firm believer in the positive effect of teamwork. Having worked in circumstances where it is imperative, I truly value its importance. My goal is to work in an environment where I will benefit from and be beneficial to those around me.
Contact this candidate