Administrative & Operations Specialist with Compliance Data Analyst

SHARON REUBEN-LARTEY

678-***-**** www.linkedin.com/in/sharonreuben-lartey *************@*****.***

PROFILE SUMMARY

Organized and results-driven professional with over 8 years of experience in administrative operations, business support, and compliance management across corporate, retail, and community settings. Skilled in coordinating teams, managing communications, and streamlining operational workflows that improve productivity, documentation accuracy, and client satisfaction. Combines strong interpersonal and organizational skills with analytical precision from a background in Risk and Controls. Adept at managing schedules, records, and internal systems while ensuring confidentiality, professionalism, and service excellence. Demonstrated success in both structured corporate environments and mission-driven organizations.

CORE COMPETENCIES

Office & Executive Administration Process & Workflow Optimization Event & Calendar Coordination Membership & Records Management Communication Systems & Reporting Vendor & Supply Chain Coordination Customer & Client Relations Project Support Compliance & Documentation Microsoft Office Suite Power BI QuickBooks SharePoint RELEVANT EXPERIENCE

Administrative & Operations Coordinator (Faith-Based Organization – Kingdom Full Tabernacle International Ministries) Charlotte, NC January 2023 – Present

• Serve as administrative lead supporting multiple ministry departments by creating structured systems for communication, scheduling, and membership tracking.

• Designed and implemented a digital member management and attendance tracking system that improved data accuracy by 40%.

• Coordinate events, volunteer schedules, and facility use calendars, ensuring efficient resource management and communication between teams.

• Manage official correspondence, document filing, and meeting minutes for leadership, maintaining confidentiality and organization integrity.

• Introduced workflow templates and reporting procedures that increased administrative efficiency by 35% and improved response times to internal requests.

• Support budget tracking, vendor payments, and logistics for events and outreach programs. Assistant Vice President – Business Risk Execution Analyst Citi Bank, Charlotte, NC September 2024 – September 2025

• Led operational testing and documentation initiatives across multiple business lines, ensuring timely completion and compliance alignment.

• Managed a cross-functional team of testers, coordinating assignments and documentation workflows to achieve 100% on-time project completion.

• Partnered with business owners and audit teams to close 20+ control issues through improved reporting accuracy and proactive issue management.

• Streamlined documentation processes and implemented standardized templates that reduced turnaround time by 25%.

• Designed and led onboarding sessions for new team members, improving efficiency and knowledge transfer. Lead Business Execution Consultant – Corporate & Investment Banking Wells Fargo Bank, Charlotte, NC December 2023 – July 2024

• Supported business operations through documentation control, stakeholder coordination, and project quality reviews.

• Applied SQL tools for data validation and error tracking, improving documentation accuracy by 15%.

• Prepared and presented audit-ready reports for leadership, ensuring transparency and regulatory compliance.

• Developed performance dashboards that improved visibility and reduced manual reporting efforts by 20%. Advisory Risk Consultant – Financial Industry Risk & Regulatory Deloitte & Touche LLP, Charlotte & Atlanta May 2021 – November 2023

• Provided project support and administrative oversight for risk and regulatory engagements in the financial sector.

• Collaborated with teams to improve process documentation and compliance reporting across multiple client accounts.

• Enhanced document organization and process tracking for client deliverables, contributing to a 25% reduction in missed deadlines.

• Supported data collection, analysis, and presentation for senior leadership reviews. Operational Risk and Controls Analyst

Truist Bank (formerly SunTrust), Atlanta, GA April 2020 – April 2021

• Coordinated operational and financial documentation processes across post-merger business units.

• Maintained department schedules, records, and vendor communications to ensure consistency during transition periods.

• Developed and implemented quality review checklists that improved audit readiness and internal documentation accuracy. EDUCATION

Bachelor of Business Administration, Actuarial Science Georgia State University, J. Mack Robinson College of Business – Atlanta, GA CERTIFICATIONS

• American Bankers Association Certification (2020)

• Bloomberg Market Concepts Certification (2017)

COMMUNITY & VOLUNTEER LEADERSHIP

• Administrative Lead, Faith-Based Organization – Designed systems for membership management, event coordination, and team communication.

• Volunteer Coordinator, The Relatives Organization – Assisted in developing a volunteer recruitment and engagement playbook.

• Community Volunteer, Open Hand Atlanta & St. Vincent De Paul – Supported distribution, donation tracking, and front-line service operations. TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) SharePoint Confluence Power BI QuickBooks SQL (Basic) ServiceNow Data Entry Systems CRM Platforms Calendar Management Tools

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