Customer Service Driven Route Sales Professional

Walter Daniel Orduna Morelos

Preferred name Daniela

Sacramento, CA 95828 +1-916-***-**** *********************@***********.*** Professional Summary

Resourceful route sales representative with 11 years of experience in customer service and delivery management within the linen supply industry. Proven track record in building strong customer relationships, and optimizing delivery routes for e ciency. Skilled in inventory management and resolving customer issues to maintain satisfaction. Committed to leveraging expertise to enhance operational performance and customer experience.

Also I have 20 years experience in the janitorial, restaurant, warehouse industry Work Experience

Route Sales Representative

Mission Linen Supply Sacramento, CA

December 2012 to October 2024

• Built and maintained strong relationships with existing customers

• Resolved customer complaints or issues promptly and professionally, maintaining high levels of customer satisfaction

• Optimized delivery routes to minimize travel time and fuel costs while maximizing e ciency

• Managed inventory levels at each client location, ensuring adequate stock availability based on demand forecasts

• Conducted product presentations and demonstrations to potential customers, e ectively communicating key features and bene ts

• Identi ed new business opportunities within assigned territory and successfully onboarded XX new accounts Education

Junior High School Education

Cok. San Nicolas de hidalgo Mexico, MO

September 1995 to June 1997

Skills

Customer service Driving Merchandising Outdoor work Communication skills Business development Delivery driver experience Time management Organizational skills Territory management Account management Janitorial experience

Languages

Spanish - Fluent

English - Intermediate

Certi cations and Licenses

CDL

Driver's License

Additional Information

Authorized to work in the US for any employer

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