Healthcare Environmental Services Leader and Operations Executive
Resume:
WILLIAM “LANNY” BRECHBUEHL
Leeds, AL 35094 *****************@*****.***
Summary of Qualifications
Over 30 years of Environmental Services management experience. Customers demand faster response to their requirements with no lessening of the quality of their products and service. A company's mission-critical objectives are to provide better, faster service with continuous quality improvements. I strongly believe that companies can improve service and quality while reducing overall costs only if they are committed to continuously adopting and using advanced knowledge-based productivity tools. The right definition of today's manager is one who is responsible for the application and performance of knowledge. A manager who is adept at building successful teams that accept and employ knowledge-based tools will be a significant contributor to a company's achievement of competitive advantage and profitability.
Strategic Planning Born Leader
Eye for Talent Customer Service
Creative & Innovative Team Building & Management
Passion for People/HR Management Budget Preparation/Administration
Professional Experience
ARAMARK
1995-2024
The Children’s of Alabama
EVS Director/GM/District Manager 3/16 to 10/24
Started as EVS Director and promoted to GM of EVS, Food Service, and Central Transportation in 2018, then promoted to District Manager of the state of Alabama in 2019.
Selected Contributions:
Responsibility for the management and operational outcome of Environmental Services, Food & Nutrition, Linen Distribution, and Central Transportation within a 349 bed, 1.6 million square foot pediatric campus. Management oversight of 20 Director/Ops manger and supervisor staff, clerical staff and 300 hourly frontline employees at Children’s of Alabama and East Alabama Medical Center.
District Manager responsibilities to included long term care and acute care facilities at East Alabama Medical Center
Total TMV of $22 million
Implemented all Aramark programs and processes to improve efficiency and quality for Food and Nutrition, Environmental Services, Linen Distribution, and Central Transport.
Director of Environmental Services, Behavioral Health Charlotte, Davidson and Core Laboratory (4/2015 to 2/2016)
Selected Contributions:
Exceeded Press-Ganey Cleanliness of Unit metric by 11% at BH Charlotte YTD
Developed Employee Engagement Action Plans to increase Employee Engagement metrics in 2016
YTD FY15 client budgets are $49k under budget
Worked collaborative with CHS in the implementation of EPIC. This system has the capacity to handle all bed management processes.
Director of Program and Quality Management, Carolinas HealthCare System (May/2014 to April 2015)
Selected Contributions:
Maintain consistent and sustainable approach in the validation of all Aramark’s programs at CMC main and Levine Children’s Hospital.
Provided Aramark leadership with daily, weekly and monthly updates and reports in reference to Patient Throughput, HCAHPS, Press-Ganey, ATP, and Tru-D compliance.
Develop and implement Action Plans to meet and/or exceed goals and expectations of our clients and Aramark.
Ability to drive positive outcomes with sustainable results; without formal authority.
New business start-up leader at the Core Lab
Set-up, training, implementation and reports generation of Aramark’s patient interview application (Patient Connect) throughout CMC Main and Levine’s Children’s Hospital.
Director of EVS Start Up Operations, Dignity Health System (8/2013 to 2/2014)
Team lead for opening 35 Dignity Health System Environmental Service accounts in Nevada, Arizona, and California. Developed and trained support directors and managers on opening guide to ensure positive results and exceptional employment engagement. Created, trained, and led implementation of the "EVS Start Up Guide" for consistent and systematic approach across the Dignity Health System. Ensured all regulatory, EVS safety, Regulated Medical Waste, OpX standards, and all workplace standards and procedures were in place.
Serve as team member on implementation and discovery meetings with clients middle and senior leadership teams.
Access and make recommendations on Dignity Health System’s current EVS departments senior leadership to ensure future successful outcomes.
Maintain constant communication with Dignity Health System facility senior leadership to ensure transparency and knowledge of program implementation.
Led ISISpro unitization team through thorough organization and communication with Dignity Health leadership throughout all waves in all states.
Work closely with on-site schedule developers in the implementation of new work schedules at each facility within Dignity.
Provide strong guidance and leadership within ISISpro team on meeting and exceeding Dignity Health deadlines for completion and implementation.
Conduct on-site meetings with HR/Employee Relations at each facility to ensure collaborative teamwork with the unions on any upcoming changes in service or work assignments.
Lanny Brechbuehl Page 2 of 3
Director of Environmental Services and Linen Distribution, Wesley Medical Center, Wichita, KS (7/2011 to 8/2013)
Selected Contributions:
Accountable for 121 FTE's and 7 operations managers.
Increased HCAHPS scores 7% in FY 2012-13.
Reduced employee turnover an average of 12% in FY 2012-13.
Sustained OpX standard score above 90% in FY 2012-13.
Reduced Safety OSHA goal 2% in FY 2013.
First in Region to implement ISISpro Tablet technology with perfection.
Senior Director of Environmental Services, Cincinnati Children's Hospital, Cincinnati, OH (2010 to 2012). A 500-Bed teaching and research hospital with total of 2.5 million square feet and 400 employees. Third largest children's hospital in the United States.
Selected Contributions:
Led management team consisting of 5 supervisors and 5 operations managers.
Led and direct daily operations and coordinate special assignments.
Nurtured client relations from direct customer to high level vice presidents.
Developed and provided quality measuring tools for existing supervisors and leadership teams.
Interim Director of Environmental Services, Covenant Health System, Lubbock, TX (2010 to 2011)
A 1,300 bed acute care hospital with over 1.3 million square feet and 150 employees.
Selected Contributions:
Quickly assessed operational needs and implemented programs.
Led and directed daily operations.
Implemented cost-saving medical waste management program.
On-boarded new operations manager.
Developed performance-based relationships with key clients.
Director of Environmental Services, Environmental Services, Grant Medical Center, Columbus, OH (2008 to 2010)
Selected Contributions:
Accountable for 100 associates and 5 managers.
Reduced bed throughput times from 69 minutes to 61 minutes in 10 month span of time.
Exceeded Associate Opinion Survey scores by .7 overall from FY 2008 to FY 2009.
Improved patient satisfaction scores to the 94th percentile in courtesy of the housekeeper for FY 2009, Q1, through FY 2009, Q4, utilizing "Key Words at Key Times" and hardwiring training for all associates.
Operations Manager, Environmental Services, Wooster Community Hospital, Wooster, OH (2002 to 2008)
Successfully sustained 90th percentile patient satisfaction scores for 13 continuous quarters.
Developed High, Wide, and Deep performance-based relationships with pertinent leadership.
Achieved 84% turnover in 2004 due to "good" turnover. Reduced turnover to 11% in 2005.
Lanny Brechbuehl Page 3 of 3
Operations Manager, Environmental Services, Wooster Community Hospital (Continued)
Reduced 8 FTE's through innovative, state-of-the-art equipment and ISISpro work schedule technology while maintaining high quality control services.
UHHS/BEDFORD MEDICAL CENTER / SERVICEMASTER
Operations Manager 1999 to 2002
Selected Contributions:
Reduced budget costs 23% while sustaining high quality of service.
Developed, implemented, and grew safety training programs for district.
Developed teamwork approach through nurse rounding to promote a more effective line of communication with the department.
Developed Best Practice Annual Performance Review for Central Region.
Acknowledgment of Abilities
Operations Excellence Award, ARAMARK Healthcare, 2007
Healthcare Management Services Award for Leadership, 2006
Marian E. Wade Award of Excellence, 2000 (ServiceMaster's highest award for delivering the highest standard of innovative support solutions in accordance with corporate objectives: To honor God in all we do, to help people develop, to pursue excellence, and to grow profitably.
Education & Memberships
Corning Community College, 1977 to 1979
Member, The Association of Healthcare Environment (AHE), 2008 to Present
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