VIP Hostess / Bottle Service Specialist

Experience

Uber Rideshare Service Nashville-Davidson, TN

Uber Driver 09/2024 - Present

Delivered safe, reliable transportation to passengers while navigating high traffic routes with a focus on punctuality, comfort, and adherence to all traffic regulations to achieve a 4.9+ rating. Manage high volume schedule of rides using the Uber app, optimizing routes with GPS technology to maximize efficiency and minimize wait times for diverse clientele, including airport transfers and light night services. Provide exceptional customer service by engaging in friendly, and professional conversations, fostering positive experiences while encouraging repeat bookings.

Maintain vehicle upkeep and cleanliness to uphold brand standards, performing routine inspections and ensuring compliance with Uber's safety vehicle requirements for seamless operations. Handle cashless transactions, fare disputes, and feedback through the platform, demonstrating strong problem solving skills to reslove issues promptly and enhance overall rider satisfactio. Bar Louie Nashville-Davidson, TN

Hostess and Server 01/2021 - 03/2025

Welcomed & seated guests in a fast past bar setting, managed reservations and coordinated table assignments to optimize flow and enhance the overall dining experience.

Supported private events by assisting in set up.

Worked as a food runner, efficiently delivered orders from the kitchen to tables while upholding presentation standards and collaborated with servers maintaining service momentum during peak periods. Responded to guest inquiries on menu items, daily specials, beverage options, and venue policies, delivering clear and enthusiastic guidance to boost customer satisfaction. Cultivated a welcoming environment through engaging, friendly interactions. Skills

Customer service, Communication skills, Computer literacy, Microsoft word, Time management, Restaurant experience, Leadership, Food service, Guest services, Microsoft excel Education

South College Nashville-Davidson, TN

Pre- Nursing 09/2027

Pursing foundational coursework in anatomy, physiology, microbiology, and patient care fundamentals while maintaining a great GPA.

Actively engaging in hands on lab experiences and group projects focused on patient assessment and ethical healthcare practices, building practical skills for entry level medical roles. Rachel McCutcheon

615-***-**** ********@******.*** Nashville, TN

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