Human Resources Leader and Benefits Expert

CARMEN CAGE BINGHAM

Tolleson, AZ ***** +1-443-***-**** *********@*****.*** www.linkedin.com/in/carmen-cage-bingham-8a4062237

Human Resources Leader Benefits Administration Expert Workforce Development Advocate

Professional Summary

Strategic and compassionate HR professional with 20+ years of experience in HR operations, employee benefits administration and workforce development. Skilled in conflict resolution, employee relations, onboarding, training, and policy implementation that fosters a positive workplace culture and drives organizational effectiveness.

Known for managing health, dental, vision, retirement, and wellness programs while ensuring compliance with federal and state regulations.

ADA, FMLA, PWFA, COBRA, HIPAA compliance

Diversity, equity & inclusion advocate

Process improvement & employee engagement

Work Experience

Workforce Development Program Manager Phoenix Rescue Mission – Phoenix, AZ May 2024 – November 2025

Support clients preparing for the workforce through education, training, and job readiness preparation.

Provide career and job search counseling, coaching, and resources to clients and follow-up with them to track progress and outcomes.

Teach classes, including skills and training needs assessments, resume guidance, mock interviews, career counseling, and referrals to education and training programs.

Enroll clients in computer training programs.

Assist clients with questions regarding computer operation and materials in the modules being studied

Complete required SNAP CAN Education and Training reporting other related reporting.

Provide weekly updates on clients’ attendance and progress.

Led team meetings and aligned staff with program goals.

Managed team dynamics during transitions and high-stress periods.

Ensured compliance with internal policies and external regulations.

Resolved conflicts and provided guidance to staff.

Monitored performance and maintained schedules.

Delegated tasks and prioritized effectively to boost productivity.

Led team meetings and aligned staff with program goals

Managed team dynamics during transitions and high-stress periods

Delegated tasks and prioritized effectively to boost productivity

Ensured compliance with internal policies and external regulations

Resolved conflicts and provided guidance to staff

Monitored performance and maintained schedules

Benefits Coordinator Cartwright School District #83 – Phoenix, AZ Oct 2022 – May 2024

Administered benefits enrollments, COBRA, ADA, PWFA, and FMLA requests

Maintained benefits databases and processed monthly billing

Conducted audits and analyzed benefits usage and cost-effectiveness

Educated employees on benefits during orientations and wellness events

Ensured compliance with federal and state regulations

Support to other personnel in Human Resources Department as needed with compliance, record keeping, recruitment, onboard and offboarding

In-School Suspension Teacher, Tolleson Union HS District 214 – Tolleson AZ Jul 2018 – Oct 2022

Developed behavior modification plans and conflict resolution strategies

Supported suspended students with academic continuity and emotional guidance

Collaborated with staff to improve disciplinary consistency

Maintained detailed records and recommended interventions

Administrator, Human Resources & Accounting, Abundant Love Christian Child Development Center - Phoenix, AZ Dec 2013 – June 2018

Managed day-to-day administrative operations, including licensing compliance, staff scheduling, and record keeping.

Oversaw HR functions such as recruitment, onboarding, benefits administration, and employee file management.

Maintained payroll records, tracked staff attendance, and supported performance review processes.

Handled all accounting duties including tuition billing, accounts receivable, expense tracking, and financial reporting.

Ensured compliance with state childcare regulations and maintained accurate records for licensing and audits.

Provided exceptional support to families and staff through clear communication and timely problem resolution.

Collaborated with center leadership to manage budgets and support operational planning.

Certifications

AZ Fingerprint Clearance Card – Level 1 (Expires 03/01/2030)

CPR/AED/First Aid Certified (Expires 07/29/2027)

ASPAA Personnel Academy Certificate (40 hours – Obtained 2022)

Licensed & Ordained International Christian Chaplain (May 2022)

Skills

HR & Benefits

Technical Tools

Soft Skills

Education Support

Employee Orientation

Microsoft Suite

Conflict Resolution

Behavior Management

Workers' Compensation

Google Workspace

Problem-Solving

Staff Development

HIPAA Compliance

Various HRIS Software

Multitasking

Recruitment Knowledge

Attention to Detail

Community Involvement

Treasurer, PTSA Executive Board – Fine Arts Academy (2016–2019)

Volunteer, Covenant City Church – Security Team (10 yrs), Choir (12 yrs), Praise & Worship (3 yrs)

Volunteer of the Year – Fine Arts Academy, Littleton School District (2017)

Game Worker – Tolleson Union High School

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