Operations Coordinator with Budget & Talent Focus

SHANIA DAS

Queens, NY ***** 917-***-**** *********@*****.***

Date: 11/06/2025

Dear Hiring Manager:

I am thrilled to submit my application for consideration of your position advertised. As a motivated professional with extensive experience coordinating office operations and managing budgeting and employees, I am well- positioned to support your Company’s mission.

My background encompasses years of experience with sales, managing office operations, scheduling appointments, and updating office policies and procedures. With my insightful ability to stimulate effective communication and organizational procedures, I excel at managing projects, overseeing phone and the filing systems, and providing exceptional service while partnering with all levels of management to support corporate objectives.

A sample of my career highlights to date includes:

Assisted PCEO at MTA C&D with Capital Projects for 5 Projects in Station Divisions.

Prepared memos, reports, and review contracts for PCEO signature for the different Projects.

Solid commitment to providing support in recruiting, hiring, and training of new employees.

Analyze market trends, conditions, and activities to accurately advise clients and develop competitive mar- ket proposals.

Negotiated with contractors and vendors and maintained expenses within the annual budgetary constraints in close conjunction with the Facility Director.

Supported the Director in decision-making on department’s policies, procedures, and objectives, and pro- vided recommendations for vendors evaluation.

Excelled at balancing multiple tasks within deadline-driven environments while providing top-level organi- zation and communication skills and improving operational systems.

Technically proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), A-site, Teams and Zoom.

It would be a pleasure to provide further details about my background in relation to your opening position opportunity, and I would welcome the chance to learn more about your current and future needs. Drawing on my hands-on, charismatic leadership style and wide-ranging accomplishments, I believe that I will positively contribute to your vision and objectives at your Company. Sincerely,

Shania Das

SHANIA DAS

Queens, NY 11001 917-***-**** *********@*****.*** Office Manager/Administrative Assistant/HR Assistant Detail-oriented professional with extensive experience in directing overall office operations, driving office efficiency, and maximizing productivity in a fast-paced environment. Adept at managing diverse environments, preparing budget meetings, managing employees, and building a robust collaboration between wider departments and teams from different backgrounds and cultures. Stellar record of achievements in office management, scheduling and calendar administration, records/database management, confidential information management, and problems/issues resolution. Talent for providing support in developing and implementing HR strategies and initiatives aligned with overall business objectives. Highly reliable and creative professional experienced at effectively multi-tasking assignments within stringent deadlines. Technically proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Teams, Zoom, A-site (like Share- Points). Excellent communication (verbal/written), interpersonal, planning, and decision-making skills, with well-honed ability to build robust relationships and conduct at the highest standards of integrity and professionalism.

Bilingual Dutch.

CORE PROFICIENCIES

Office Management Talent Sourcing & Acquisition Database Management Budgeting & Forecasting Employee Relations Exceptional Customer Service Resource Allocation Issues & Conflict Resolution Standard Operating Procedures Process Improvement Documentation & Recordkeeping Strategic Planning Schedule Management Metrics Reporting Inventory Management Relationship Building C-Level Communication

PROFESSIONAL EXPERIENCE

EQUILIEM STAFFING-MTA C&D MARCH 23-AUG 2025

PROJECT ADMINISTRATIVE ASSISTANT

Under Supervision, assisted the MTA C&D Program Chief Executive Officer (PCEO) with the daily station projects and maintaining good records. Responsible for helping the PCEO with 5 Projects, they are as follows, E- 30512, E-34052, E-30641, E-30645, and E-30643. Prepared memos, report and get contracts signed such as As- Built drawing, Estimated payments etc. for the 5 different projects. Set up meetings via MS outlook and Teams on a weekly basis for different meetings. Organized and maintained a good filing system for both soft and hard copy of files and maintained separate guideline books for MTA Policy and Guidelines. Interacted with various Design/Construction Managers, field office staff and operating divisions and departments for updated information and their respective job progress. Attended project meetings to take minutes and to understand the job progress, also to assist in updating and maintaining all reports. Obtained, distributed and then checked staff timesheets, then get them reviewed and approved by the PCEO, on a bi-weekly basis. Tracked changes to General Orders (GO) and non-General Orders (NON-GO) for weekend work by the various projects at the stations, then get the memos signed by the PCEO and report it to the Project Control Analyst weekly. Gave access to non-MTA project team members to 2 Broadway by inputting their information online on the MTA HQ website. Inputted the daily SHANIA DAS

Queens, NY 11001 917-***-**** *********@*****.*** manpower reported at station sites into the MTA online database, later this changed to MTA Project Manager doing it. Maintained that contracts for all the different Projects got reviewed and signed by the PCEO. Scheduled track training for newly hired employees. Follow up on any open-ended tasks until completed. Performed other office duties requested by the PCEO.

Selected Accomplishments:

Assisted with Capital Projects in Stations Division.

Prepared memos, reports, and reviewed contracts for projects.

Scheduled meetings with MS Outlook and TEAMS.

Requested deliverables monthly and quarterly from all Project Managers, such as Dashboard and Project Status Reports (PSR).

Attended Projects meetings for project progress updates.

Reported GO and Non-GO weekend work, first get e-signed on a weekly basis by the PCEO, and then send to the Project Control Analyst.

Prepared time sheets (Kronos) for review and approval by the PCEO on a bi-weekly basis.

Gave access to non-MTA employees, by informing MTA Headquarter with their details at 2 Broadway.

Get all contracts signed by the PCEO and complete any additional tasks requested.

E-signed As-Built drawings for the different projects, for the PCEO (70-90 pages)

Scheduled track training appointments for newly hired employees.

Got station access pass or renewed pass for non-MTA employees who are working at different subway stations.

New York Living Solutions – Jan 2018-Mar 2023

NY Assistant Real Estate Agent

Provided guidance and assisted sellers and buyers in marketing and purchasing properties for the right price and under the right terms. Intermediate negotiation processes with buyers and sellers, consulting clients on the property conditions, prices, mortgage, legal requirements, and all related matters, ensuring a fair and honest deal. Displayed and marketed real property to possible buyers. Determined the needs and financial abilities of clients to propose solutions that best suit their budget. Performed comparative market analysis on similar properties to estimate property values.

Selected Accomplishments:

Cooperated with appraisers, escrow companies, lenders, and home inspectors.

Assisted and Prepared necessary paperwork (contracts, leases, deeds, closing statements etc.)

Remain knowledgeable about the real estate market and updated prices.

Developed networks and cooperated with attorneys, mortgage lenders and contractors. Completed Certifications in Payroll for Beginners, Financial Accounting, and Microsoft Excel. SHANIA DAS

Queens, NY 11001 917-***-**** *********@*****.*** Child Care: Stayed home to take care of my 2 kids June 2016 to Jan 2018 Bank Street College – New York, NY Jan 2010 to June 2016 Project Office Manager

Coordinated and streamlined daily maintenance operations of the department, including generating and tracking purchase orders, managing division's budget, and processing work orders and repairs. Managed all aspects of quarterly budget meetings with the Director. Tracked employees' sick leave, vacation time, and leaves of absence. Drafted and submitted check requests for departmental purchases (approx. 75 per week) to the Business Office for reimbursement. Communicated with all 190+ vendors on outstanding bills, mailed checks, returned merchandise, and other concerns. Renewed service contracts with vendors on an annual basis. Scheduled monthly fire drills for the school and planned CPR training for employees in close coordination with department heads. Selected Accomplishments:

Completed an annual campus safety survey with The New York State (NYS) Board of Education.

Supported the Director in decision-making on department policies, procedures, and objectives, and provided recommendations for vendors’ evaluation.

Negotiated with contractors and vendors and maintained expenses within the annual budgetary constraints in close conjunction with the Facility Director.

Coordinated with all departments on the schedule of the school's annual fall fare and managed all facets of the three-month process of acquiring sound permits (for music), applying for the event's permit from City Hall, and maintaining proof of licenses and insurance from participating vendors. Additional Experience

Administrative Assistant-The Childre’s Aid Society: Person in Need of Supervision (PINS) Diver- sion Program- Brooklyn NY

Leveraged extensive expertise in Microsoft Excel to provide

Performed day-to-day administrative duties, including answering incoming phone calls, consisting of 75 lines, preparing spreadsheets for inter-office memos, and updating the system logbook using Microsoft Word and Excel.

Proofread psychiatric files to ensure accuracy in client evaluation forms and medical documents to comply with NYCS annual audits.

Input and access client information from the New York State Database (Connections) and New York Chil- dren Services (NYCS) Database (PROMIS).

Administrative Assistant Long-Term Preventive Program – Brooklyn, NY

Updated and maintained Long Term Preventive Excel spreadsheet database.

Acquired records from schools and medical data from health agencies before updating the child chart.

Duplicated families’ short-term documents (DAS program-from 3-6 months) to create a new long-term SHANIA DAS

Queens, NY 11001 917-***-**** *********@*****.*** case, for Long Term Services (Lasts for 1 year) if needed. EDUCATION & CREDENTIALS

Bachelor of Arts: Economics, Mathematics Minor Hunter College – New York, NY Associate Degree in Computer Science University of Guyana, Georgetown – Guyana, GY Certificate in Payroll for Beginners, 2022 Udemy Certificate Financial Accounting, 2022 Udemy

Certificate in Microsoft Excel, 2021 Udemy

Honors & Awards

Person In Need of Supervision (PINS) Team Excellent Award, 2006

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