Results-Driven Administrative Professional with Data Expertise
Resume:
Gina Thompson
*** *. ******* ***. ******, CALIFORNIA 93611 559-***-****
RESUME
Objective:
Employment in a position where I will be able to use my intelligence, experience, and initiative and where I will find stability and opportunity for career advancement.
Qualifications:
Twenty-eight plus years of experience in a variety of businesses:
Experience and skill with computer programs to include Word, Excel, and Outlook
Expertise in computer operation as well as general office skills in typing, filing, etc.
Extensive experience in handling complex and highly detailed assignments.
Maturity, and accompanying ability to set priorities and work efficiently in stressful situations.
A friendly disposition and the capacity to build goodwill with customers and cooperation among co-workers.
An unblemished record of loyalty, promptness, and reliability.
Skills:
Excellent written and verbal communication skills
Strong attention to detail and organizational skills
Collaboration & team skills
Adaptability-being flexible and open to change.
Proficient in Microsoft Office-Excel, Word, SharePoint, Teams
Experience:
April 2025- Present Risk Mitigators & Advisors 2525 Alluvial Ave Sute 151, Clovis, CA 93611
Position: Business Manager
Develop and maintain company manual (Standard Operating Procedures)
Complete all new hire paperwork for new employees.
Review inspection reports for accuracy.
Prepare monthly marketing reports for management on a timely basis.
Produce high quality, clearly written emails, and messages. Collaborate cooperatively with all team members and clients.
Complete all Administrative functions of the department.
Dec 2011-Feb 2025 Rabobank 45 East River Place West, Suite 408, Fresno, CA 93720
Position: Data Control Analyst
Entering and verifying data, maintaining data files and auditing reports for quality control
Provide analysis of Inspection report for basis errors.
Develop and maintain company manual (Standard Operating Procedures)
Provide support for Head of AFCID (Ag Field Collateral Inspection Department), Team Leaders and department co-workers.
Generate reports and correct data issues and problems that may arise.
Create Graphs & charts on past due recommendations and submit to Head of ACID
Assist in the development and refinement of reporting applicants for the AFCID Department follow-up.
Monitor follow-up requirements.
Complete all Administrative support, including all complex administrative.
Position: Administrative Assistant- Ag Field/Collateral Inspection Department
Process and log all new Inspection Request that come thru the Inspection Mailbox into the Assignments Folders, Access and in the Master and Monthly Inspection Schedule
Compile and send loan documents to outside Contractors.
Compile and send out 60-day inspection notices to Relationship Managers for review.
Review department files to ensure that supporting documents are filed appropriately and maintained in an organized matter.
Complete all Administrative functions of the department.
Function as point of contact for AFCID.
Maintain all Professional Service Provider files for compliance.
Maintain an approved panel for Professional Service Providers and submit to Vendor Management
June 2011 – Dec 2011 Rabobank (Adecco) 45 East River Place West, Suite 408, Fresno, CA 93720
Position: Administrative Assistant - Appraisal Department
Process and complete all Environmental requests in RIMS.
Process and submit all Appraisal and Environmental invoices to Accounts Payable
Complete all Administrative functions of the department.
May 2010 -Feb 2011 Sierra Pacific Home Loans 1477 E. Shaw Avenue, Fresno, CA 93710
Position: Customer Service Support/Reverse Mortgage Processor
Back up the front desk, assist with answering 6-line phones.
Set up files and passwords for all new Employees.
Submit orders for Appraisals for all the branches.
Order Credit, Flood, and IRS Transcripts for the Loan Processors
Review all Prior to Doc’s conditions for the underwriter.
Process and complete Reverse Mortgage Loans from beginning to end.
Sept 2006–Feb 2010 Reverse Mortgages of California Inc. 1530 E. Indianapolis Ave, Fresno CA 93704
Position: Escrow Officer
Open and process new orders and request Preliminary Title Report from Title
Review Preliminary Title and clear up all title issues.
Order payoff demands and judgment liens.
Prepare all new deeds for recording.
Compiling and packaging loans documents for submission
Sending recording package to Title
Make sure all funding conditions are met.
At closing, make sure file is balanced, cut checks, and wire out loan proceeds to the borrower.
Education:
* Los Banos High School - Los Banos, California: General Academic Course of study.
High School Diploma.
* Merced College - Los Banos, California: Business Administration Courses.
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