Operations and Training Leader in Transportation
Resume:
ANDRE M. DILLARD
612-***-****-Cell
andredillard@
outlook.com
St. Paul, Minnesota 55106
Summary
Demonstrated achiever with exceptional knowledge of leadership techniques, prevention loss, and administration. A Strong customer service background with excellent communication skills and transportation coordination experience. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Extensive computer training, including knowledge of Microsoft Office and website management. Enthusiastic and experienced in public speaking, marketing, and public relations. A veteran in the nonprofit sector, volunteer and community organization, and team building and strategic planning skills.
Education
Master of Arts in Ministry Practice
Bethel Seminary, Saint Paul, MN
Graduated May 2016
Bachelor’s Degree in Bible Ministry
Bethel University, Saint Paul, MN
Graduated May 2012
Associates in Liberal Arts
Southeastern Community College, Burlington, IA
Graduation June 2010
Career History & Accomplishments
Trainer/Bus operator First Transit-2021-2022
Train new bus drivers on operating procedures and safety protocols
Develop and facilitate training programs for bus operator certification.
Assess and evaluate driver performance during training sessions.
Provide feedback and coaching to drivers to ensure they meet performance standards.
Conduct safety inspections of buses and equipment.
Maintain records of driver training and safety compliance
Collaborate with management to improve training programs and safety measures.
Stay up to date with industry regulations and safety standards.
Provide guidance and support to drivers during emergency situations.
Bus Operator, Southwest Transit- 2020-2021
Strong leadership abilities, willing to take on new challenges within demanding deadlines utilizing progressive, results-oriented performance style.
Strong time management and interpersonal skills. Extremely organized. Self-motivated, adaptable, loyal team player, Impeccable work ethic.
Bus Operator, Minnesota Valley Transit Authority- 2019-2020
Provided exceptional customer service to Dakota County residents.
Directed daily cash transactions, customer needs assessment, and responsible for establishing and maintaining relations with individual and business customers.
Security Officer, Sergeant, G4S Wackenhut Corporation-2007-2019
Worked directly with Supervisor of Guard Detail, assisting a large global company maintaining worksite policies, safety management, and resource allocation.
Maintained a professional work attitude and effective communication across all channels.
Played a crucial role in outsourced personnel management, reports, workplace safety, and alarm maintenance.
Prepared corporate reports and service contracts for management.
Maintained Control Center Operations for Cargill; also worked as Shift Sergeant at Target West Campus monitoring cameras, alarms, with radio contact with officers.
Transportation Driver and Cashier, Southeastern Pennsylvania Transit Authority-1989-2007
Patient and safe transportation professional with 18 years’ experience, clean driving record
Maintained In-depth knowledge of safety and traffic regulations and defensive driving techniques.
Punctual and well-organized. Motivated to provide prompt, friendly, and professional service.
Handled administrative functions for Southeastern Pennsylvania Transportation Company, a nonprofit transit corporation that provides public transportation for over 124 million people daily.
Solid record of promotions based on performance. Insightful commitment to positive communication.
Responsible for report tracking cash management, delivery of persons and goods, and light maintenance required to run light rail trains and buses.
Memberships & Affiliations
Certified Instructor for Evangelical Training Association
References
Available upon request
Contact this candidate