Customer Service & Support Professional
Resume:
Blake Crooks
Sarasota, FL *****
********@***.***
Professional Summary
I currently have two children in college, and I am seeking a full-time position in a Customer Support or service role.
Work Experience
Cashier and Bagger
Publix
March 2019 to Present
· Work closely daily with other team members and management to provide the highest level of customer service possible.
· Have received many accolades in my time there for the level of customer service I provide.
Writing Tutor
SCF-Bradenton, FL
October 2016 to August 2018
Library Liaison
Boys & Girls Clubs of America-Sarasota, FL
January 2016 to October 2016
· Brought a collection of library books to four B&GC branches and read with, and tutored, in the afternoons. Teacher, English, Intensive Reading, and Speech
Sarasota High and Booker Middle-Sarasota, FL
June 2012 to December 2015
· 9th grade
· Wrote lesson plans and taught over 140 students
· Managed a classroom of mixed-level students
Customer Service Representative
Dakkak Insurance, LLC-Sarasota, FL
January 2007 to December 2008
· Performed various office tasks for high-volume Allstate agency. Duties included billing, customer service, writing and endorsing policies for property and casualty, auto, and reception. Campaign Coordinator
Citizens for Better Schools-Sarasota, FL
January 2006 to March 2006
· Duties performed include coordinating and organizing the Sarasota County Schools' referendum. Organized volunteers and meetings between the PAC members and Bartender
Hank’s Seafood-Charleston, SC
January 1999 to December 2001
Education
English Education
University of South Florida - Saint Petersburg, FL January 2012 to August 2012
BA in English and American Literature
University of South Florida - Sarasota, FL
January 2009 to August 2011
Valencia Community College - Orlando, FL
2011
Countryside High School - Clearwater, FL
August 1994 to May 1996
Skills
• Skills
• Retail management
• Cash register
• Night audit
• Hospitality
• Hotel experience
• Time management
• Grant Writing
• Phone etiquette
• Sales
• Windows
• Time Management
• Merchandising
• Experience working with students
• Microsoft Office
• Marketing
• POS
• Communication skills
• Retail sales
• Expository
• Driving
• Creative
• Computer skills
• Leadership
• Classroom experience
• MS Office and Editing
• Customer service
• Organizational skills
• Data entry
• English
• Cash handling
• Microsoft Excel
• Guest services
Certifications and Licenses
Driver's License
Contact this candidate