Compassionate Medical Assistant with PCT Experience

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SONIA CAMPBELL

n **** E Lafayette St, Tallahassee, FL 32301 n 847-***-**** )n ***************@*****.*** OBJECTIVE

Compassionate and detail-oriented healthcare professional with a Bachelor of Science in Sociology (emphasis in Social Work). Experienced Patient Care Assistant and Medical Assistant with extensive clinical and administrative responsibilities. Skilled in patient care, medical assisting, scheduling, insurance verification, and communication. Seeking to leverage expertise to support a dynamic healthcare team. EDUCATION

Grand Canyon University – Phoenix, AZ

Pursuing Bachelor of Science in Sociology (Expected 11/2024) States Career College – Waukegan, IL

Medical Assistant/Phlebotomy Diploma – ABHES Accredited (2014) College of Lake County – Chicago, IL

Parent Care Technician Certification (2010)

Maud McLeod High School – Darliston, Westmoreland

Certification (1986–1989)

CERTIFICATIONS

• Basic Life Support (BLS), CPR, Standard First Aid – Expires 2026

• Certified Nursing Assistant – Illinois Department of Public Health (2020)

• Certified Medical Assistant Diploma (2014)

PROFESSIONAL EXPERIENCE

Memorial Hermann Rockets Orthopedic Hospital – Bellaire, TX Medical Assistant / Patient Care Technician / Surgical Receptionist Feb 2016 – Present

• Schedule appointments and verify insurance

• Greet patients and assist with check-in procedures

• Answer calls and provide information

• Record vital signs and perform EKGs

• Prepare exam rooms

• Assist in pre-surgical prep, wound care, phlebotomy, bleeding control Cancer Treatment Centers of America – Zion, IL

Medical Assistant / Patient Care Assistant

Jun 2015 – Jan 2016

• Supported patients with compassionate care

• Verified insurance and managed intake

• Scheduled follow-ups and maintained records

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• Collected vital signs, performed EKGs

Geriatric Medicine – Gurnee, IL

Medical Assistant

Sep 2014 – May 2015

• Conducted EKGs, administered injections, glucose testing

• Assisted in ear cleaning, maintained exam rooms

• Managed medical records and communicated results

• Supported physicians, educated patients

• Collaborated to improve workflow

SKILLS

Clinical: Vital Signs Monitoring · EKG Preparation · Injections · Phlebotomy · Wound Care · Foley Catheter Care · Glucose Testing · Patient Prep

Administrative: Scheduling · Insurance Verification · Medical Records Management · Patient Intake · Phone & Front Desk Support

Core Strengths: Patient-Centered Care · Team Collaboration · Clear Communication · Compassionate Support

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