Joy E. Profitt
Bogota, New Jersey, 07603
Cell: 772-***-****
**********@*****.***
Objective:
Friendly and punctual professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Works in a timely and efficient manner to see even the toughest of jobs through to completion. Summary of Qualifications:
● Experienced Massage Therapist (Ability to offer a variety of massage treatments)
● Excellent verbal communication and customer service skills
● Positive, enthusiastic, and helpful attitude
● Flexible
● Detail-oriented
● Highly reliable
● Extremely punctual
● Computer literate
Massage Therapist Qualifications:
● Swedish massage/Hot Stones therapy
● Deep tissue massage
● Stone massage
● Reflexology
● Body wraps, scrubs and exfoliation
● Prenatal/side-lying massage
● Aromatherapy
● Chair Massage
Eastwick College Hackensack, NJ 1/2018-Present
● Currently majoring in Health Science Studies.
Rent the Runway Secuacus, NJ 2018-2019
Fiorella Insurance Company Port Saint Lucie, FL 8/2016-2017
● Call Center Environment.
● Sell life, property, casualty, health automotive, or other types of insurance.
● Customize insurance programs to suit individual customers, often covering a variety of risks.
● Consistently reached monthly sales goals.
● Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
● Install bookkeeping systems and resolve system problems. Vasiage Salon and Spa, Oradell, NJ 6/2016-11/2016
Massage Therapist:
● Provided safe, appropriate and effective massage techniques
● Designed specific sessions based on client's individual needs
● Maintained professionalism and cleanliness of therapy rooms and common areas
● Assessed the needs of each customer individually and selected the appropriate treatment
● Observed client reaction to massage and modified as necessary
● Maintained complete knowledge of and comply with all salon policies, procedures, and standards
● Demonstrated a pleasant and enthusiastic demeanor always. Miscellaneous Part-Time Positions, Stuart, FL 2015-2016 Massage Therapist/ Skin Care Specialist:
● Maintained neat and clean work area with fully sterilized equipment.
● Cleaned clients’ skin with lotions creams and water as needed.
● Provided explanations to clients on proper skin cleaning and care including regular skin care regimens.
● Examined clients’ skin for reactions to cosmetics with visors and magnifying lamps.
● Maintained and updated client records to include individual service preferences and needs.
Day of Delight Spa, Stuart, FL 2013-2015
Massage Therapist:
● Performed consecutive 50 and 80-minute quality massage therapy sessions
● Educated guests about individual massage and body treatment needs and other services available
● Served customers quickly while maintaining a cheerful attitude in a high-stress workplace
● Maintained client confidentiality and sensitivity to age and gender related issues during all client interactions
● Maintained positive guest relations at all times Shoprite New Milford, NJ 2008-2011
Customer Service Associate:
● Described products to customers and accurately explained details and care of merchandise.
● Maintained cleanliness and presentation of customer service floor.
● Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
● Directed questions to appropriate individuals and departments.
● Answered telephones promptly using proper etiquette, listening, and communication skills.
● Responded to all customer inquiries thoroughly and professionally. Education:Licensed Massage Therapist/Esthetician
Port St. Lucie Beauty Academy/Massage Institute, Port St. Lucie, FL, 2012