Phone 347-***-****
Email: ********@*****.***
Anan Rampersad
Objective To enter a challenging position where my knowledge, experience and desire to work can assist in the company’s growth. Ability to prioritize work to accomplish immediate and long-term goals.
Experience
Sep 2025 - Present
Mar 2017 – Jun
25th 2025
Jan 2006 - Feb
2017
Production Control Technician – Levels 1-3
WatchGuard 24/7 – St Johns Prep
Maintaining a safe environment through patrols, access control, and monitoring; responding to emergencies like medical incidents or active threats by following protocols; and enforcing school rules and visitor policies. Systems Analyst – Kronos Workforce Central/Continuum/Mount Sinai Beth Israel
Internal Transfer to work with the Kronos Workforce Central Application team as support to end users. Provide excellent customer support for already Live & Lite departments.
Add Pay Rule/device groups/assist managers with Timecard exceptions/Accruals issues/Schedule Patterns/Reports/Cancel Meal Deductions/Labor Transfers/
Work with Kronos Vendor to resolve issues identified by managers that Kronos internal team has difficulty resolving.
Review Device manager to ensure clocks are working correctly and take necessary actions to resolve issues/Update Oracle Clock and Network forms/Setup and Configure clocks/Biometrics Enrollment.
Create Approver/Timekeeper accounts via Sail Point requests.
Meet SLA in handing tickets and service requests
System Database Queries
Early Pay Roll process. Ability to make system configuration to allow current pay period sign off
Assisted with move from Web-Time to Kronos 2020: Updated employee Schedule Group and Lite Pay Rules assignments.
Assisted with NYEE Go Live Aug 2018: Created Labor Level Sets in Kronos Prod, Created Time Stamp User account, Update Lookup Tables.
Assisted with Resp & Rehab Go Live Oct 2018: Created Public Hyperfind queries, created Employee Group Sets
Systems Analyst – First Consulting Group/Continuum/Mount Sinai Beth Israel
Supported 60 departments requests for adhoc DBMS reports, troubleshooting, prioritize application problems, inquiries and requests.
IWC: System that allows you to process large amounts of data from DBMS to excel spreadsheet, minimizing work time from a week to one hour.
Manage complex PCI/PCU collection process to facilitate numerous files to various agencies via queries, templates and work files.
Train new production staff on triaging and troubleshooting issues to provide fast and accurate support for IDX applications and functionalities to the end user.
Oversee daily, weekly, and monthly production activities, reports, and create weekly Statements for collection purposes using basic VMS/AIX commands for processing.
Assists Interface Manager in various inbound and outbound interfaces from IDX to insure quality data.
Month End Closing for BAR, PCS, MCA and Sched compiles on both BISLR & MSI System.
Set up ISE System by automating 95% of BISLR Daily Production.
Set up Informatics system to auto acquire, store, and retrieve data jobs. Apr 2001 - Dec
2005
Dec1989 - May
1996
Education
Reference
Systems Analyst – Manhattan Management Services
Assisted with IDX’s upgrade preparation and testing.
Setting Up Patient Confidentiality Module.
Provide ongoing training and maintenance for new applications and upgrades.
Knowledgeable in the following IDX applications:
Scheduling: Adding and editing master schedules, updating dailies. In charge of scheduling reports for different management levels. Responsible for all dictionary set-up. Also experienced in resource scheduling. In charge of monthly closings.
BAR: In charge of system maintenance, including dictionary updating, claim logic, monthly closings, preparation of monthly reports, statement production, FSC default tables, pricing module, insurance registration management, definitions for service and income analysis.
DBMS: Knowledgeable in query creation and screen generator changes.
PCS: Experience with PCS closings and building of work files.
Security: Responsible for adding, editing and deactivating system users
Helped with scanning staff management.
Responsible for various administrative functions Army – Trinidad & Tobago Defense Force
Bodyguard Duties for government officials
Marksman Infantry Soldier
Procurement/Payroll Defense Force HQ
Orderly Room Clerk 1st Battalion
June 2025 - 18HR CCW Course
May 2025 – 8hr Security Pre Assignment Training
May 2025 – 16hr Security OJT Training
2023 – Kronos Dimension Certified
May 2022 – Microsoft Azure: AI Fundamentals
Apr 2022 – Boomi Integration Essentials
Dec 2021 – UKG to Dimensions KnowledgeMap training.
Aug 2020 – Kronos Workforce Central: How to Manually Run Shift Builder Event
Apr 2017 – Kronos WFC 8.0 Administering the Application
Apr 2017 – Kronos WFC 8.0 Architecture & Technology
Apr 2017 – Kronos WTK Configuring & Managing Pay Rules
Mar 2017 – Kronos WTK 8.0 Managing Timecards & Preparing for Payroll
Mar 2017 – Kronos WFC 8.0 Administering Navigators
Mar 2017 – Kronos WDM 8.0 & The Kronos Terminals
Other programs: MS Word, MS Excel
2007 – Claim form generator, Web – GE, New York, NY
2005 – Access, Front Page 2002, New York, NY
2000 – Certified Computerized Medical Billing, New York Medical, Flushing, NY
1999 – ComputerGraphics(Quark XPress,Photoshop,Illustrator),LI University, Brooklyn,NY
1980 -1986 St Stephens College, Trinidad, WI
Available upon request.