Remote Customer Service & Data Entry Specialist

Terrah Melton

Miami, Florida

Phone: 850-***-****

Email: ************@******.***

PROFESSIONAL SUMMARY

Reliable and detail-oriented professional with 5+ years of remote work experience in customer service, data entry, and administrative support. Strong communication skills, fast typing, and proven ability to work independently from lhome while meeting deadlines. Comfortable handling high call volumes, managing data systems, and providing excellent client support. REMOTE WORK EXPERIENCE

Remote Customer Service Representative Work-From-Home 2023 – 2025

• Provided phone, chat, and email support to customers with account, billing, and general service questions.

• Handled 60–100+ inbound calls daily with high accuracy and professionalism.

• Resolved customer issues, processed payments, updated accounts, and scheduled service requests.

• Maintained confidentiality and met performance metrics. Remote Data Entry & Support Specialist Work-From-Home 2020 – 2023

• Entered, updated, and verified large volumes of customer information with attention to detail.

• Performed administrative tasks including email management, digital filing, scheduling, and form processing.

• Reviewed data for accuracy and corrected discrepancies in databases or spreadsheets.

• Managed incoming support requests and provided basic troubleshooting. SKILLS

• Customer Service • Data Entry • Call Handling • Remote Support • Typing 55+ WPM

• Email & Chat Support • Microsoft Office • Google Workspace • Time Management

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