Experienced Community Association Manager

Kelly Wingate

Community Association Manager

Waldorf, Maryland

Email: ***********@*****.*** Phone: 240-***-**** Professional Summary

Dynamic and results-driven Community Association Manager with over 20 years of experience in property, community, and portfolio management across multifamily, HOA, and condominium associations. Proven ability to lead diverse teams, implement cost-effective operations, and ensure compliance with governing documents, contracts, and state statutes. Highly skilled in administrative management, financial oversight, and board collaboration. Adept at delivering exceptional service to residents, clients, and community boards while fostering long-term relationships and building community value.

Core Competencies

• Community & Portfolio Management

• Budgeting & Financial Analysis

• Administrative & Executive Support

• Contract Negotiation & Vendor Management

• Risk Mitigation & Compliance

• Board Meeting Facilitation & Documentation

• Staff Supervision & Team Leadership

• Maintenance Oversight & Capital Project Planning

• Legal Coordination & Collections

• Event Planning & Resident Engagement

• Microsoft Office Suite Yardi OneSite Jenark SenEarthCo TOPS Strongroom Professional Experience

• Community Association Manager

Sentry Management – Crofton, MD June 2024 – Present

• - Oversee operations of multiple homeowner associations and condominiums, totaling 700+ units.

• - Provide comprehensive administrative support to board members, including reports, agendas, and meeting coordination.

• - Manage budgets, review financial statements, and coordinate reserve funding strategies.

• - Enforce governing documents, process architectural requests, and ensure community-wide compliance.

• - Lead property inspections and coordinate repairs with vendors and maintenance teams.

• Portfolio Manager

CMC Management – Laurel, MD January 2022 – February 2024

• - Administered financial operations and legal compliance for portfolio of HOA and condo associations.

• - Prepared, presented, and managed annual budgets, contracts, and reserve studies.

• - Supported board governance with meeting preparation, mailings, and operational updates.

• - Handled member disputes, escalations, and facilitated community-wide communications.

• Portfolio Manager

American Community Management – Largo, MD May 2018 – October 2021

• - Led day-to-day operations for multiple associations, maintaining direct client relations with board members.

• - Provided administrative guidance regarding legal changes, insurance policies, and contract enforcement.

• - Directed community events, compliance initiatives, and property maintenance programs.

• Property Manager

H&E Management – Fort Washington, MD March 2016 – May 2018

• - Oversaw maintenance, budgeting, and enforcement of bylaws across community associations.

• - Delivered monthly reporting and provided strategic direction to board and staff.

• - Managed contractor relationships, construction oversight, and emergency response. Education

Associate of Arts in Business Administration

Prince George’s Community College – Largo, MD

August 1998 – May 2000

Certifications & Licenses

• M-100 Certified (CAI), Since February 2015

• Currently Pursuing CMCA & AMS Designations

• Valid Driver’s License

Additional Qualifications

• Over two decades of proven leadership in financial oversight, staff supervision, and property operations.

• Deep understanding of legal collections, eviction processes, and court documentation.

• Skilled in developing strong administrative systems and workflow improvements to optimize operations.

• Known for clear communication, dependable follow-through, and positive board-member relations.

References

Available upon request.

Contact this candidate