IT Network Technician - CCNA Candidate - 2+ yrs Experience

Dejan T. Petrovski

IT Network Technician CCNA Candidate

Vera Jocik St. 14/7

**** ******, ******** ** ***** Macedonia

email: **************@*******.*** Phone: +389-**-**-**** Professional Summary

IT Support Specialist and Network Technician with 2+ years of experience in network configuration, troubleshooting, routing/switching, and end-user support. Recently completed Cisco Networking Academy (2024), with hands-on knowledge in Windows Server 2016, Cisco routers/switches, controlers and network monitoring tools. Seeking a position in a secure IT environment, with a strong interest in defense and NATO-aligned infrastructure. Core Skills

- Network Administration (LAN/WAN)

- Cisco Routing & Switching (CCNA-level)

- Windows Server 2016

- Server Monitoring (Event Viewer)

- Troubleshooting & IT Helpdesk (Tier 1 & 2)

- Hardware & Software Support

- Remote Desktop Services (RDP)

- Technical Documentation

- Cybersecurity Fundamentals

Education

Cisco IT Networking Academy – Completed at Faculty of Information Technology, Belgrade, February 2024

Diploma in Mechanical Engineering 3 years program

Ss. Cyril and Methodius University, Skopje – 2011

Professional Experience

IT Specialist

Sferakompjuteri, part time

01.2025 – Currently

Dejan T. Petrovski

IT Network Technician CCNA Candidate

Vera Jocik St. 14/7

1000 Skopje, Republic of North Macedonia

email: **************@*******.*** Phone: +389-**-**-**** IT Support & Network Administrator

Interspace Telecom Provider – Skopje

09.2024 – 01.2025

- Managed client-side support and troubleshooting for telecom clients

- Configured routers and switches

- Maintained network infrastructure and monitored servers

- Worked with Windows-based tools for system monitoring Technician (Video/Audio Department)

TV Station Sonce – Skopje

12.2014 – 07.2024

- Maintained studio equipment, AV systems, and basic networking

- Assisted in system repairs and updates

IT Support Specialist

Telekom.mk – Skopje

11.2018 – 08.2019

- First-line IT support and ticket resolution

- Troubleshooting hardware and software issues for end users, including assisting with router and LAN cable connections, performing device restarts, and monitoring network status using internal diagnostic tools.

Customer Representative / Network Client Handler

CREDITEXPRESS – Skopje

07.2005 – 05.2012

- Negotiated and communicated with clients from telecom and banking sector

- Assisted with back-end technical coordination for client systems Languages

English — Intermediate (B2) proficiency in reading, writing, speaking, and listening German — Lower intermediate (B1) in all language skills Driver’s License

Category B (Active)

Dejan T. Petrovski

IT Network Technician CCNA Candidate

Vera Jocik St. 14/7

1000 Skopje, Republic of North Macedonia

email: **************@*******.*** Phone: +389-**-**-**** Security Clearance

Clean security clearance eligibility with no criminal record or disciplinary actions, demonstrating trustworthiness and reliability for handling sensitive and classified information. Certificate of no criminal record available upon request.

References

Available upon request.

Contact this candidate