Christian De La Rosa
*** * ***** **, *** Angeles, United States, 323-***-****, **************@*****.*** PROFILE Dedicated sales associate with a background in optical care and luxury eye wear. Skilled in customer service, product education, POS systems, and guiding customers toward styles and lenses that fit their needs. Brings strong communication, attention to detail, and a positive attitude to fast-paced environments. Consistently supports team goals and delivers a warm, personalized shopping experience. EMPLOYMENT HISTORY
Jul 2022 — Aug 2023 Sales Associate, Sunglass Hut Culver City, California
• Provided personalized product recommendations by understanding customer style, needs, and budget.
• Delivered premium customer service while educating shoppers on lens technology, UV protection, and brand differences.
• Maintained store presentation, restocked inventory, and ensured a clean, organized retail environment.
• Processed sales transactions accurately and consistently met store sales targets. Aug 2023 — Present Patient Care, LensCrafters Culver City, California
• Delivered personalized optical consultations, guiding patients in selecting lenses, frames, and products that aligned with their prescription, lifestyle, and budget.
• Managed pre-testing and patient intake forms, ensuring accurate measurements, prescription verification, and smooth clinical workflow for the optometrist.
• Built strong customer relationships and consistently exceeded sales goals through product knowledge and clear communication.
• Coordinated insurance verification, order processing, and adjustments/repairs with attention to accuracy and speed.
EDUCATION
Aug 2018 — Jun 2022 King/Drew Magnet High School Compton, California High School Diploma
SKILLS Customer Service
Sales & Upselling
Eyewear Product Knowledge
Active Listening
Time Management
Multitasking
POS Systems
Inventory Management
Frame Adjustments
Pre-Testing Equipment
Attention to Detail
HOBBIES Photography · Videography · Performing Guitarist · Content Creation LANGUAGES English Native speaker Spanish Very good command