Customer Service Oriented Cashier Assistant

Sarah E. Giles

***-* ***** ******, *******, Ontario M8V 4C7

H: 416-***-**** - C: 416-***-**** Email: ***********@*******.***

PROFESSIONAL PROFILE

To secure a position where my positive personality and excellent customer service skills can help to maintain and increase customer satisfaction and keep the company’s brand positive in customers minds. A team player with extensive customer service.

EDUCATION & CREDENTIALS

Bachelor of Education- Honors – University of Maine 1997

Bachelor of Arts - Sociology/Anthropology –Mt.A 1994

Certified Ontario College of Teachers

EMPLOYMENT HISTORY

GAP INC.- June 1999April 2012

Sherway Gardens-Etobicoke

Assisted customers in the fashion department coordinating wardrobe and fashion requirements

Arranged store displays and displayed featured merchandise

Following proper procedures for handling fashion merchandise

Ensured the merchandise is proper signed and priced, following appropriate procedures for clearance, promotions and markdowns

Experience with cashier procedures, including returns and payment options

Responsible for training new members of staff on cash

Staff in Training Coordinator (summer) June 2008August 2011

Toronto Montessori – Richmond Hill

Working with the Director of the program to facilitate and implement leadership skills for 13-15 year old students in the summer camp.

Supporting summer camp young leaders to attain individual goals and abilities.

Supervising and mentoring leadership techniques including; conflict management, Health and Safety, communication and team building development.

Attended tradeshows to market summer camp.

Specialist Teacher & Director of Student Services Sept 2002June2011

Junior Academy – Toronto

Supporting students in identifying, planning, and attaining individual goals; consistent to their aptitudes, needs, abilities, and interests.

Assisting parents with student’s academic planning.

Conducting tours for the school, with a high success rate for admissions to the school.

Excellent networking contacts, with other academic schools.

Coordinates a program in which Grade 7/8 students are encouraged to take on the leadership role as “House Captains”, developing skills in resume development and interview techniques.

Implementing a “Media Program” using; news/radio/internet to educate students about global awareness.

Encouraging and implementing open communication with parents regarding; homework, assignments and tests.

Ran a workshop at school regarding the Dove Campaign for Real Beauty, designed for girls aged 8-12 years.

Conducting a health initiate called Power 4 Bones, for students in Grade 5 for the past 5 years.

School fundraiser coordinator; raising thousands of dollars each year, for various charities

Last 2 years have attended as a school representative Private School Expo held at Roy Thompson Hall.

Alice Fazooli’s-Restaurant & Bar July 1988April 2002

Vaughn

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Superb customer service skills, marketing and sales skills

Extensive knowledge of rules, laws, and court procedures related to alcohol consumption (SMART-Serve)

Collecting payment and operating a cash register, serving food to customers at the bar and restaurant

Monitored inventory

Worked in a fast paced environment with the ability to adapt to various customer needs

Fundraising Activities

Organized and coordinated fundraising activities for the following organizations:

Ron White Shores: collected 100 pairs of shoes

Red Cross, Chum City Wish

North York/Toronto Harvest Food Bank Drive,

Denim Day, Dress for Success,

SOPUDEP School for Haiti

“Raising the roof” to raise awareness for youth homelessness in Canada.

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