Sharon Y. Mitchell
Southaven MS *8671
*********@*********.***
Summary of Qualifications
Twenty plus years of Administrative, data entry and clerical duties.
Excellent interpersonal, verbal and written skills of effectively communicate in a variety of settings across all organizational levels.
Proficiency in Windows applications, including Microsoft Office.
Superior problem solving and conflict resolution abilities, solid judgement, and influencing skills.
Proven ability to multitask and balance multiple priorities simultaneously with the ability to be flexible with the changing need of business.
Ability to work in a fast-paced environment handling multiple tasks with a high degree of attention to detail.
Work History and Experience
2/2011-2/2020 FPG/FedEx Corporation Memphis, TN
Dispatcher/Scheduler Facility Maintenance – Responsible for coordinating of dispatching to Maintenance Techs for Facilities
Prioritizes, schedules, and maintaining accounts for the activities of Facilities Maintenance Technicians using computerized work management system.
Ensures that routine maintenance schedules are adhered to and within guidelines revises them as necessary.
Generate workorders, and produces reports using facilities maintenance software.
Perform related duties as assigned.
7/2008 – 7/2009 University Club of Memphis Memphis, TN
Office Administrator – Responsible for coordinating and performing a wide variety of administrative and support tasks
Managed employee’s personnel files
Maintained member’s information – address, contacts, phone numbers, etc. in the operational meetings.
Data entry into various data bases
Scanning and filing as needed
Special tasks as assigned by management
11/2002 – 12/2006 Teamster Local 984 Memphis, TN
Office Administrator/Bookkeeper – Responsible for general office duties and Bookkeeping for Union Office
Handled accounts payable, account receivable, paid vendor invoices, created journal entries, prepared monthly financial statements.
Collected Union dues and entered data into Titan system
Prepared employee’s payroll checks
Drafted correspondences and other formal documents
Assisted members with Human Resource issues as required
12/2001 – 06/2002 Internal Revenue Service Memphis, TN
Data Transcriber – Seasonal position
Used four phase computers to key in tax information from 1040 non-business tax forms
Reviewed tax forms for errors and performed editing as required
Education and Training
1988 – Graduated Whitehaven High School Memphis, TN
Certificate Youth Services Job Skills Training Memphis, TN
And Employment Program