Jordan Booker
Amarillo, TX *****
****************************@***********.***
Authorized to work in the US for any employer
Work Experience
Retail Service Specialist
O'Reilly's Auto Parts-Clarendon, TX
June 2025 to October 2025
• Provided expert knowledge and assistance to customers in selecting the right auto parts for their vehicles
• Maintained a comprehensive inventory of auto parts, ensuring availability and quick turnaround time for customer orders
• Utilized computer systems to accurately locate and retrieve specific auto parts from the inventory
• Collaborated with suppliers to ensure timely delivery of ordered auto parts, minimizing customer wait times
• Resolved customer inquiries, concerns, and complaints regarding auto part compatibility or functionality
• Developed strong relationships with customers by providing exceptional service and personalized recommendations
• Stayed up-to-date with industry trends, new products, and advancements in automotive technology
• Assisted in organizing promotional events or sales campaigns to increase awareness and drive sales of specific auto parts
• Contributed to the development of marketing strategies by providing insights into customer preferences and demands for different types of auto parts
• Trained new employees on product knowledge, inventory management procedures, and customer service best practices
• Implemented efficient systems for tracking inventory levels, reducing instances of stockouts or overstocking
• Collaborated with mechanics or technicians to understand their specific needs for different types of repairs or maintenance work when recommending suitable auto parts
• Maintained accurate records of all transactions including sales, returns/exchanges, warranties, etc
• Consistently met or exceeded monthly sales targets through effective upselling techniques
• Identified opportunities for cross-selling related accessories or additional components during customer interactions
• Participated in regular team meetings to discuss performance goals, share best practices, and address any challenges faced
• Ensured compliance with safety regulations when handling hazardous materials such as batteries or chemicals
• Served as a subject matter expert on warranty policies/procedures associated with various brands/ manufacturers
• Demonstrated strong problem-solving skills in resolving customer disputes or issues related to incorrect orders, damaged parts, etc
• Conducted market research to identify potential competitors, pricing strategies, and emerging trends in the auto parts industry
• Implemented a customer loyalty program to enhance customer retention and increase repeat business
• Maintained a clean and organized work area, ensuring easy accessibility of auto parts for efficient order fulfillment
• Increased average transaction value by promoting higher-priced options or bundles of compatible auto parts
• Demonstrated exceptional attention to detail when processing complex orders involving multiple components/parts
General Laborer
FAMILY TREE SERVICE-Clarendon, TX
May 2022 to August 2024
• Operated chainsaws, chippers, and other equipment to cut down trees and limbs
• Performed pruning and trimming of trees to maintain their health and appearance
• Loaded debris onto trucks or trailers for removal from job sites
• Maintained tools, equipment, and vehicles to ensure they were in proper working condition
• Followed safety protocols at all times to prevent accidents or injuries on the job site
• Collaborated with team members to efficiently complete tasks within specified timeframes
• Provided support during emergency situations such as storm damage cleanup or fallen tree removals
• Assisted in the setup of rigging systems for safe tree removal operations
• Ensured that work areas were clean and free from hazards before starting each task
• Used ropes, harnesses, or bucket trucks to access high branches for pruning or removal
• Identified potential hazards such as power lines or weak branches before starting a job
• Removed brush, logs, stumps, or other debris from work areas using rakes, shovels, or wheelbarrows
• Safely operated heavy machinery such as stump grinders when necessary
• Climbed trees using climbing gear while carrying tools needed for pruning or cutting purposes
• Demonstrated knowledge of different tree species' growth patterns and characteristics
• Aided in the cleanup after storms by removing fallen trees blocking roads or causing property damage
• Maintained a clean and organized work area, ensuring tools and equipment were properly stored
• Collaborated with team members to safely remove trees in tight or confined spaces
• Assisted in the proper disposal of tree debris by following local waste management guidelines
• Provided assistance to climbers by securing ropes or branches during tree removal operations
• Identified signs of disease or pest infestation in trees and reported findings to supervisors
• Increased productivity by XX% through effective time management techniques
• Safely operated heavy machinery such as cranes or bucket trucks for large-scale tree removal projects
• Implemented environmentally friendly practices such as recycling wood chips for mulch or composting organic debris
• Leveraged knowledge of different pruning techniques to enhance the aesthetic appeal of trees on residential properties
• Achieved customer satisfaction ratings above XX% through exceptional service delivery and attention to detail
• Collaborated with clients to understand their specific needs and preferences when it came to tree care services
• Demonstrated strong physical stamina and endurance while performing physically demanding tasks throughout the day
• Maintained a positive attitude even during challenging weather conditions or long work hours Fabricator
JBS Beef Plant-Cactus, TX
November 2020 to April 2021
• Operated and maintained cutting equipment such as band saws, slicers, grinders, and knives in a safe and efficient manner
• Followed established portion control guidelines to minimize waste while maximizing profitability
• Maintained a clean work area at all times to meet health code regulations and ensure food safety
• Demonstrated strong knife skills in trimming fat, removing bones, tying roasts, and preparing specialty cuts like filet mignon or prime rib
• Adhered to strict sanitation practices when handling raw meat products to prevent cross-contamination
• Ensured compliance with all food safety regulations and guidelines set by local health departments or governing bodies
• Implemented safety protocols such as proper knife handling techniques and personal protective equipment (PPE) usageto prevent accidentsor injuriesinthe workplace Education
GED
Raven School-New Waverly, TX
June 2012 to March 2013
Skills
• Management (2 years)
• Oil Change (2 years)
• Horticulture
• Mechanic Experience
• Tree Trimming
• Typing
• Power tools
• Precision measuring instruments
• Assembly
• Heavy lifting
• Upselling
• Construction
• Door-to-door
• Vehicle maintenance
• Janitorial experience
• Pipe threading
• Serving
• Groundskeeping
• Supervising experience
• Forklift
• Landscape Maintenance
• Communication skills
• Manufacturing
• Delivery Driver Experience
• Automotive Repair
• Service technician experience
• Mechanical Knowledge
• Lawn care
• Quality control
• Customer service
• Mowing
• Automotive diagnostics
• Sales
• Troubleshooting
• Landscaping
• Cleaning
• Automotive repair
• Cash register
• Brake Repair
• Detailing
• Fabrication
• Retail sales
• Heavy Equipment Operation
• Quality assurance
• Multifamily properties
• Equipment Repair
Certifications and Licenses
Driver's License