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Jayci Oestreich
SKILLS
Leadership, Training, Compliance, Time Management, Communication, Basic Accounting, MS Office, Quickbooks, Data Analysis, Problem Solving, Organization, Data Input, Documentation. Peer recovery training Texas Saf-P EXPERIENCE
Frank’s Custom Furniture — Office Manager
October 2017- January 2020
● Oversaw daily office operations.
● Hiring & Training, supervising staff.
● Managed office finances, expense tracking, invoicing, budgeting.
● Maintained records & paperwork, documentation & compliance
● Coordinate communication between clients & management. Care Inn of Llano — CNA
Feb 2003 - May 2005
● Assisted patients with daily living skills.
● Monitored patients documenting progress.
● Documentation of input & output
● Maintained all state required records keeping everything up to date & in compliance.
● Took daily vitals on patients.
Startek — Quality Assurance Manager
December 2000 - January 2003
● Created & Maintained quality standards for technical support of AOL.
● Supervised quality control teams.
● Trained staff of policy & procedures.
● Inspect, processed & analyze test data.
● Investigated any problems reported.
EDUCATION
Big Spring High School — Diploma
August 1993 - May 1997 Big Spring