Versatile Caregiver and Administrative Support Specialist
Resume:
Jordon Arnold
Decatur, Georgia 30035
************@*****.***
OBJECTIVE
Determined and hard-working individual with experience in data entry, care giving, and customer service, however, willing to expand my working environments. Seeking a position where my extensive knowledge of customer service experience, customer care, interpersonal skills, and knowledge of basic information technology principles and practices will be further developed and utilized.
WORK EXPERIENCE
January 2016- September 2023
CAREGIVER
Independent, Decatur Georgia
As a Caregiver:
Provided Personal in-home compassionate and dedicated Caregiver services with 6 years of experienced. Provided exceptional services to clients who were chronically ill and clients who were disabled.
Assisted clients with a variety of everyday tasks that included the following: Medication management, setting up of Peritoneal Dialysis, assisted with Activities of Daily Living, housekeeping, running errands, preparing meals, administering treatments and monitoring health conditions. Coordinated in home therapies and therapeutic recreation.
January 2017- March 2020
Administrative Assistant
Holmes Legal Group, Stone Mountain, Georgia
Answer Phones
Greeted Clients
Data Entry (Quick Books, client receipts etc., filing)
Booked appointments
Sent and Answer emails
Supported clients
January 2015- January 2016
Customer Service/ Data Entry Specialist
Risk Innovation- Dunwoody, Georgia
As a Customer Service/ Data Entry Specialist:
Oral and written communication with customers to provide and assure superb customer service.
Interact in daily face-to-face contact with customers inside and outside of the office.
Effectively communicated and resolved customer’s concerns in a confidential manner.
Entered submissions for specialists and gathered quotes to negotiate best offer
Communicated orally to customers to provide information, assistance, or instructions.
Obtained payments for goods by scanning items, itemizing and totaling customer's purchases.
Balanced cash drawer by counting cash at beginning and end of work shift.
Provided quality customer service to members and guest by professional greeting and account maintenance.
EDUCATION
Blair Academy, Blairstown New Jersey
09/2008 to 05/2012
Drew University, Madison New Jersey
09/2012 to 12/2015
Professional Skills
Knowledge of basic accounting techniques and practices.
Computer skills including Microsoft Word, Excel, PowerPoint, Internet Explorer, and Outlook.
Knowledge of oral and written communication techniques to document actions taken on case files.
Excellent interpersonal communication and leadership skills, while working well with others.
CERTIFICATIONS/LICENSES
CPR & First Aid
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