Compassionate RN Case Manager and Advocate
Resume:
MarTika Lewis
Byram, MS ***** 601-***-**** ************@******.***
PROFESSIONAL
SUMMARY
Dynamic RN Case Manager with extensive experience at Legacy Hospice, excelling in care coordination and patient advocacy. Proven ability in chronic disease management and compassionate communication, enhancing patient satisfaction. Skilled in multidisciplinary collaboration and treatment plan modification, ensuring optimal outcomes for patients and families during critical care transitions.
SKILLS • Chronic disease management
• Discharge planning
• HIPAA compliance
• Multidisciplinary approach
• Home care management
• Care coordination
• Clinical assessment
• Medication management
• Palliative care
• Case management
• Critical thinking
• Compassionate and caring
• Training staff
• Wound care
• Documentation
• Accurate documentation
• Patient and family advocacy
• Decision-making
• Patient care assessment
• Direct patient care
• CPR/AED
• Diet and nutrition
• Blood draw and sample collection
• Infection control
• Clear patient communication
• Vitals monitoring
• Home care
• Treatment plan modification
• Patient condition monitoring
• Medication and IV administration
• Medication administration
• Diabetes management
• Collecting vitals
• Tracheostomy care
• Intake and discharge
• Certified in CPR/AED
• Intravenous therapy
• Immunizations and vaccinations
• Insulin medication assistance
WORK HISTORY RN CASE MANAGER
Legacy Hospice
Coordinated patient care plans to ensure comprehensive and holistic support for hospice patients.
•
Assessed patient needs through regular evaluations to tailor services effectively.
•
Collaborated with interdisciplinary teams to develop and implement care strategies.
•
Educated families on end-of-life processes, enhancing understanding and acceptance of care options.
•
ML
Advocated for patient rights and preferences in care decisions to promote dignity in hospice settings.
•
Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
•
MEDICAL SURGICAL REGISTERED NURSE 05/2023 to 08/2025 UMMC
Administered medications and treatments according to physician orders and established protocols.
•
Monitored patient vital signs, reporting changes to healthcare team promptly.
•
Collaborated with interdisciplinary teams to develop and implement individualized care plans.
•
Educated patients and families on post-operative care and health management strategies.
•
Mentored junior nurses, promoting professional development and adherence to best practices in nursing care.
•
Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
•
Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
•
Educated patients on self-care techniques such as wound management, medication administration, and lifestyle modifications to promote long-term wellness.
•
Administered blood products and monitored vital signs to address immediate concerns.
•
Effectively managed time and prioritized tasks to ensure timely administration of medications, treatments, and procedures.
•
Improved patient satisfaction scores by consistently providing compassionate, empathetic, and culturally sensitive care.
•
Collaborated with interdisciplinary team members to facilitate comprehensive patient-centered care.
•
Performed nursing assessments and developed patient-specific treatment plans to deliver comprehensive care.
•
CNA 08/2020 to 05/2023
UMMC
Assisted patients with daily activities, promoting independence and comfort.
•
Monitored vital signs and reported changes to nursing staff, ensuring timely interventions.
•
Maintained cleanliness and organization of patient rooms, creating a safe environment.
•
• Collaborated with healthcare team to develop personalized care plans for patients.
Trained new CNAs on best practices for patient care and safety protocols, fostering a knowledgeable team environment.
•
Assisted patients with daily living activities, promoting independence and dignity.
•
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
•
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
•
Enhanced patient satisfaction by providing compassionate and attentive care.
•
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
•
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
•
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
•
SUPERVISOR 01/2020 to 08/2020
AT Home Care
Supervised daily operations, ensuring adherence to care protocols and quality standards.
•
Trained and mentored staff on effective caregiving practices and compliance measures.
•
Coordinated scheduling for team members, optimizing resource allocation and service delivery.
•
Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
•
Developed training materials that enhanced staff skills and knowledge in patient care techniques.
•
Collaborated with management to refine policies, aligning them with best practices in home care services.
•
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
•
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
•
EDUCATION Associate of Science Nursing 05/2023
Meridian Community College, Meridian, MS
Associate of Arts 05/2020
Hinds Community College, Raymond, Mississippi, MS
High School Diploma Diploma 05/2008
Raymond High School, Raymond, MS
Contact this candidate