Human Resource Generalist
*****.*****@*****.*** • 801-***-****
LinkedIn • American Fork, UT, 84003, US
Adaptable and results-oriented HR professional with extensive experience in managing all aspects of human resources operations, including recruitment, onboarding, employee relations, and compliance. Proven track record of implementing streamlined processes and fostering a positive company culture through peer-to-peer programs, events, and initiatives. Dedicated and collaborative team player, adept at building strong relationships with stakeholders at all levels to drive organizational success and employee satisfaction. Passionate about creating an inclusive and supportive work environment, striving to leverage expertise in talent acquisition and employee engagement to drive organizational growth and foster a culture of continuous improvement.
Areas of Expertise
● HRIS & Process Improvement
● Health & Safety Protocols
● Vendor & Stakeholder Management
● Payroll & Benefits Administration
● Employee Relations & Engagement
● Training & Development
● Performance Management
● Office & Event Management
● Talent Acquisition & Recruitment
● Change Management
● HR Policy Formulation & Compliance
● Organizational Development
Professional Experience
Security National Financial Corporation / Murray, UT August 2024 – July 2025
Human Resource Generalist
Oversaw diverse HR functions to support compliance, employee relations, and operational efficiency. Maintained accurate personnel records, ensured adherence to employment laws and internal policies, and facilitated timely payroll updates. Advised managers and employees on HR policies, conducted confidential investigations, and supported performance management and corrective actions. Partnered cross-functionally to foster a positive and compliant workplace culture.
Acted as a liaison between employees and management, promoting open communication and addressing concerns to foster trust and engagement.
Facilitated pre-employment screenings, including background checks, drug testing, MVR, and credit reports, ensuring compliance with hiring standards.
Processed unemployment claims and managed workers' compensation cases, ensuring timely and compliant handling.
Regions Bank, Provo / Salt Lake City, UT
Human Resource Generalist II/Talent Acquisition Partner/Office Manager
October 2021 — June 2023
Managed a full spectrum of HR operations and talent acquisition for 500 associates, encompassing hiring, onboarding, payroll, benefits, and office management. Onboarded employees post-acquisition by coordinating with different departments and ensuring compliance. Collaborated with IT, HR, Security, and compliance teams to transition processes to new networks. Led full-cycle talent acquisition efforts for exempt positions within Consumer Banking. Maintained focus, adaptability, and professionalism during integration, fostering relationships and supporting company culture.
●Spearheaded all HR functions during the integration phase, serving as a crucial ambassador for employee morale and cultural adaptation amidst organizational change, fostering open dialogue and problem-solving with minimal guidance.
●Led office remodel in Provo during pandemic and EnerBank acquisition, showcasing exceptional project management.
●Developed and implemented comprehensive pandemic protocols, including well checks and remote operations within a week, collaborating with HR leadership and ensuring compliance with federal guidelines.
●Orchestrated onsite blood drives, flu shot initiatives, and community health partnerships, enhancing employee well-being and community engagement.
●Cultivated supportive HR presence, emphasizing teamwork and collaboration between employees and department head, fostering a culture of mutual support and recognition.
●Established strong vendor relationships, ensuring seamless coordination of security, maintenance, and other essential services, and providing round-the-clock support to stakeholders.
●Proficiently utilized Workday HRIS & Phenom ATS for a comprehensive self-service HR model, empowering employees to access PTO, Benefits, Total Rewards, compliance trainings, organizational policies, procedures, and resources.
●Certified in Phenom, skilled at recruiting and engaging both active and passive applicants, utilizing the system's full potential.
EnerBank, Provo, UT
Human Resource Generalist II/Recruiter/Office Manager
July 2019 — October 2021
Managed comprehensive HR functions, including policy and procedure management, employee relations, personnel documentation, audits, and compliance with employment and labor laws. Assisted employees with benefit inquiries, updates, and enrollment, supported performance management processes, and conducted confidential investigations into company violations and employee misconduct. Administered monthly employee referral bonus and tuition assistance programs, oversaw high-volume recruitment for non-exempt positions, and managed full-cycle recruiting activities. Facilitated new hire onboarding, including paperwork, benefits, payroll, and compliance requirements, while overseeing office and facility management, vendor relations, and employee safety training. Coordinated blood drives, flu shot clinics, and volunteer opportunities, fostering positive company culture and managing company events alongside the SLC office management team.
●Managed Provo office as HR Generalist, Office Manager, and Recruiter, ensuring seamless operations, endorsed by direct reports and VP Ops.
●Automated Tuition Assistance and Employee Referral Bonus processes for enhanced efficiency and accuracy.
●Implemented process for departmental access to conference space without disrupting new hire training.
●Optimized onboarding by coordinating paperwork and ensuring IT readiness for new hires.
Winder Farms, West Valley, UT
Human Resource Manager/Recruiter
August 2016 — March 2019
Oversaw all daily operations, ensuring compliance with various regulations, including safety, benefit administration, and employment laws. Conducted internal investigations into company violations and employee misconduct and guided upper management on effective communication strategies. Co-managed safety programs and handled workers' compensation claims, while maintaining a safe working environment. Managed full-cycle recruiting processes, orchestrating job postings, interviews, and onboarding sessions. Organized engaging company events and activities. Managed payroll review, PTO, leave, workers' compensation, and short-term/long-term disability payments, collaborating with the Helpside team to resolve discrepancies efficiently. Administered annual and quarterly OSHA work-related injuries and illness forms in compliance with federal guidelines.
●Supervised and facilitated closure of entire Home Delivery service department at Winder Farms within 9 months, impacting employment for 65-70% of employees across two states and six locations.
●Spearheaded and executed successful inaugural Winter Farms Safety Fair, collaborating with current vendors such as WCF-Workers Comp. Fund, Concentra for drug testing, and Drivers Medical card vendor, fostering employee engagement and promoting safety awareness through certifications and interactions.
●Collaborated with the CEO to launch the Sales & Marketing Development Program, significantly reducing training time for Sales Managers by more than half, enabling the sales team to generate revenue and commissions sooner.
●Held previous position as HR Generalist and Director of First Impressions (Aug 2016 - Nov 2017).
Traeger Wood Pellet Grills, Salt Lake City, UT
Recruiting/Office/HR/Employee Engagement Manager
August 2013 — March 2016
Oversaw all aspects of HR functions, including recruitment, onboarding, payroll, benefits administration, and employee relations. Managed a team of 5 in the Recruiting Department, overseeing job postings, resume review, and candidate communication for hourly and Costco roadshow positions nationwide, including expansion into Canada. Collaborated with the Director of Talent & Acquisitions to optimize recruiting strategies, leveraging networking platforms and employee referrals to attract top talent, while aligning with budgetary constraints and adapting to new ownership and rebranding initiatives. Supervised full employee lifecycle, including personnel files, benefit administration, HRIS (ADP) payroll, and compliance with employment regulations, while fostering peer-to-peer programs and promoting company cohesion with C-level executives.
●Streamlined New Hire onboarding process post-acquisition, improving employee experience and retention.
●Reorganized front office functions post-completion of new office building, facilitating additional hiring opportunities and aligning roles with company rebranding initiatives.
●Co-managed implementation of new employee seating and organizational charts to support an open-concept work environment, fostering collaboration and community.
●Spearheaded ample diverse peer-to-peer initiatives that enhanced employee engagement overall, such as gratitude cards, “Get to know your co-worker” breakfasts, employee cooking contests, female book groups, and wellness activities, enhancing vibrant company culture and serving as a dedicated ambassador for values.
●Oversaw smooth transition from PEO to ADP and closure of nationwide mall kiosks, ensuring operational continuity, and migrated HRIS from Xenium HR to ADP after ownership change in January 2014, leading comprehensive overhaul and subsequent upgrades to improve efficiency and functionality for payroll and HR management.
Additional Experience
Recruiter/Office-Travel Manager/Executive Admin, KMR Medical, American Fork, UT
Director of First Impressions, Corporate Alliance, Provo, UT
Corporate Travel Manager, American Express One / Thomas Travel, Provo, UT
Education
Vocational Diploma in the Airline Industry, Travel, Tourism, and Hospitality
International Airline Academy, St. Charles, MO
PHR, Human Resources 2019
HRCP/Sunstone HR, Online
Technical Proficiencies
Workday HRIS, Phenom ATS, Unicorn - HRO (Human Capital Management), Hirebridge ATS, ADP Payroll, and HRIS