Cover Letter - Princess Pinkie Nhlapo
To Whom It May Concern,
I am writing to express my interest in any available position within your organization. With over ten years of experience in customer service, retail, packaging, and public works, I have developed strong communication skills, reliability, and the ability to work well under pressure. I am confident that I would be a valuable addition to your team.
Throughout my career, I have gained practical experience in fast-paced environments such as Fishaways, KPL Die Casting, Spar, KFC, and the Ekurhuleni Public Works Programme. My strengths include teamwork, attention to detail, problem-solving, and maintaining high standards of cleanliness, safety, and customer service. I am hardworking, eager to learn, and committed to performing my duties with excellence.
I am currently seeking an opportunity that allows me to contribute my skills while continuing to grow professionally. I would appreciate the chance to discuss how my experience and work ethic can support your team.
Thank you for considering my application. I look forward to hearing from you. Sincerely,
Princess Pinkie Nhlapo
Phone: 063-***-**** / 061-***-****
Email: **********@*****.***
Curriculum Vitae - Princess Pinkie Nhlapo
Personal Information
Name: Princess Pinkie Nhlapo
Email: **********@*****.***
Phone: 063-***-**** / 061-***-****
Address: 01 Sunrise Place, Graceland, Elspark, Germiston Date of Birth: 22 December 1981
ID Number: 811-***-**** 082
Nationality: South African
Languages: IsiZulu, English, Afrikaans
Career Summary
Motivated and hardworking professional with over 10 years of experience in customer service, retail, packaging, and public works. Reliable, detail-oriented, and known for strong teamwork and communication skills. Adept in fast-paced environments and passionate about delivering quality results. Seeking a role where I can contribute positively while continuing to grow and support my family.
Education
Oosrand Secondary School
Highest Grade Passed: Grade 11 (1997)
Work Experience
Packaging Department - KPL Die Casting (2010 – 2011)
• Packaged finished products according to company standards.
• Ensured quality checks, labeling accuracy, and safety compliance.
• Maintained cleanliness and supported production workflow. Back of House - Fishaways (2020 – 2023)
• Prepared ingredients, cooked meals, and maintained kitchen hygiene.
• Worked efficiently under pressure to meet customer demands.
• Supported team with cleaning, stock rotation, and food preparation. Butchery Assistant - Spar (2018 – 2019)
• Prepared meat products and maintained cleanliness in the butchery section.
• Assisted customers with product selection and special orders.
• Ensured hygiene and safety standards were met at all times. General Worker - Ekurhuleni Public Works Programme (EPWP) (2013 – 2016)
• Assisted in maintenance and public infrastructure projects.
• Ensured safe working conditions on site.
• Worked collaboratively with a team to complete daily tasks. Cashier - KFC (2004 – 2006)
• Handled cash register operations and customer transactions.
• Maintained cleanliness and organization of the counter area.
• Delivered excellent customer service in a fast-paced environment. Debt Collector - Norman Bissett & Associates (2000 – 2002)
• Recovered outstanding debts via phone and written communication.
• Maintained accurate records of payments and follow-ups.
• Handled disputes effectively and professionally. Skills
• Customer service excellence
• Communication and teamwork
• Time management and organization
• Food preparation and hygiene
• Cash handling and retail operations
• Fluent in IsiZulu, English, and Afrikaans
References
KPL Die Casting – Mrs. Sally 011-***-****
Norman Bissett & Associates – Mrs. Analize Pretorius 011-***-**** KFC – Mr. Dion Lubbe 011-***-****
EPWP – Mr. Motsoeneng 011-***-****
Spar – Mrs. Veronica 011-***-****