Dedicated Operations and Customer Service Professional Available ASAP
Resume:
Josephine Bubb
Bronx, NY *****
*****************@*****.***
Professional Summary
Personal and professional dedication. Impeccable integrity and follow through while developing solutions. Increasing efficiencies and fostering a team environment. Through research and staff input assuring high standards of productivity within the department.
Developed accountability systems to create positive results. Providing excellent customer service within a high paced environment with abilities to problem-solve. Improving daily operations with the goal of looking for a new opportunity to drive growth
Willing to relocate: Anywhere
Willing to relocate: Anywhere
Work Experience
Field Representative
US Commerce-Bronx, NY
December 2020 to Present
Interview households or persons at addresses scientifically selected in advance. Interviews respondents to collect survey or census data as required for current, on-going surveys, one-time surveys, and special censuses
Customer Service Agent
Global Contact Solutions-Bronx, NY
December 2021 to July 2023
Acted as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency Delivery Driver
Imperfect Foods-Londonderry-NH
March 2020 to April 2021
Drove a light vehicle, such as a truck or van, with a capacity of less than 26,001 pounds Gross VehicleWeight (GVW), primarily to pick up merchandise or packages from a distribution center and deliver. May load and unload vehicles.
Supervising Field Agent
US Commerce Census Division-Bronx, NY
March 2020 to July 2020
train staff, monitor progress and performance, troubleshoot issues and provide instructions, approve time and expense reports, and may document and recommend termination actions. Office Operations Manager. Chicken Coop Manager.
SUNRISE FARMS INC-Catskill, NY
November 2017 to April 2019
Feed and water chickens. Egg collection. Maintain hygiene environment sanitation and odor control Senior Office Administrator
Career & Educational Consultants Inc-New York, NY
November 2010 to July 2016
Data entry, run reports for retention, answer phones, copies, faxes, emails; receive and process signed billing documents, payroll, supervised full service office operations from facilities, to personal assisting owners of the company. Back to work program and SNAP recertification. Education
Tannersville Central High School-Tannersville, NY
Skills
• Phone etiquette
• English
• Leadership
• Office management
• Human resources/Back to work program, SNAP recertification
• Help desk
• Analysis skills
• Data entry
• Database administration
• Research
• Microsoft Word
• Windows
• Microsoft Office
• Time management
• Customer service
• Professional career competencies and abilities in the workplace that are beneficial for nearly any job. Both hard skills and soft skills. Work ethic, communication, and leadership.Team player with ability to work independently. Efficiency in all areas.
• Transportation management systems
• Cash register
• Cash handling
• Documentation review
• Administrative experience
• Team management
• Communication skills
• Supervising experience
• Records management
• Organizational skills
• Microsoft Excel
• Writing skills
• Driving
• Payroll
• Computer skills
• Paratransit
Certifications and Licenses
Driver's License
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