Executive Administrative Specialist for Senior Leaders

Joy Crawford

Location: Elmhurst, New York *****

Phone: 917-***-****

Email: ***********@****.***

Profile:

•Administrative assistant support team and Executive Management level

•Performs administrative duties for executive management. Responsibilities may include screening calls; managing calendars; making travel, meeting, and event arrangements; preparing expense reports, booking conference rooms, training, and supervising other support staff; and customer relations.

•Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook, Outlook Calendar), WebEx, Skype, Concur, Google Docs, and various social media.

Key skills:

•Executive support

•Team Support

Skills:

•Proficient in Microsoft Office (Word, Excel, PowerPoint & Outlook), Concur and Google Docs, Share point and various social medias

Education:

•Hawaii Pacific University, Honolulu, Hawaii (1999-2001) MBA, Marketing GPA 3.45

•The University of the Thai Chamber of Commerce, Bangkok, Thailand BA, Economics

•Certified Personal Care Aide, New York State

•Certified Nutrition and Wellness Consultant

Experience:

Verizon Wireless World, West Nyack, NY Feb 2025 to Present

Executive Administrative Assistant

•Managing and maintaining senior executives' complex calendar with constantly changing priorities, including scheduling meetings without clearance on occasion.

•Managed executive expense submissions and reimbursements using Concur, ensuring accuracy, policy compliance, and timely processing.

•In some cases, coordinating on-site multi-day meetings which include catering, greeting guests and external partner teams, etc.

•Planning travel including extensive support of international travel for executives and their teams, managing expenses, and overseeing/ensuring safe arrival/transport to and from various international locations.

•Oversee the daily operations of your assigned vertical. Prioritize competing tasks and/or deadlines, and track and report standardized measurements of success.

•Prepare presentations, agenda, reports, special projects, and other documents in the G-Suite platform.

•Organized the events and catering meals in the office.

•Handle vendor invoices through purchase order processing and reconciliation.

•Organizing and coordinating the operation of an office overseeing and managing the provisioning of supplies, equipment, and services that enable the staff to perform their jobs effectively.

Teladoc Health, New York, NY Sep 23 –Dec 24

Administrative Assistant

•Provided administrative support management and department staff.

•Processed and tracked expense reports in Concur, verifying receipts and coding expenses to correct cost centers.

•Contacted company personnel at all organizational liaised information. Answers telephones, screened calls and forwarded messages, opened, sorted and routed mail tthe appropriate persons.

•Catered meals for the meetings, coordinated with staff for the internal events.

•Checked supplies in the meeting rooms and prepared the supply orders.

•Purchase office supplies, book conferences meeting rooms, visitor attendant register with the building and organized the office events. Seasonal office decorations.

Metropolitan Transportation Authority, New York, NY Mar 22 – May 23

HQ Office, Real Estate Department

Principal Administrative Associate

•Provided administrative support Directors and department staff.

•Made appointments, travel arrangements, expense report using Concurs, meeting arrangements, booked conference rooms, and coordinated activities between departments and outside parties.

•Run the meetings with the internal office staff and external staffs using MS team meetings.

•Update and organize the meetings.

•Gather information for weekly reports and present through the Team meetings support the directors.

•Support the department staff for the certified mails, research and put all information in the excel spreadsheet reports.

•Catered meals for the meetings, coordinated with staff for the internal events.

•Arrange extensive domestic and international travel, hotel, visas, and cars.

AmerisourceBergen (Medical Logistic) New York Mar 21 – Mar 22

Administrative Assistant

•Scheduled travel, coordinated with travel agency obtain the best possible trip and prepared travel expense reports accordingly

•Planned meetings and conference calls and arranged and managed meetings.

•Ordered office supplies and equipment.

•Maintained weekly schedules for employees.

Sage Reality (Commercial Real Estate) New York, NY Jun 18 – Mar 20

Administrative Assistant, temporary assignment under Lucas Group

•Responsible for office administration, managing database and inventory.

•Manage the Helpdesk system and follow up with the users.

•Project management for HR personal confidential files

IQVIA (Healthcare Consulting), New York, NY Aug 17 – May 18

Administrative Assistant supported a group of senior level 8 people.

•Made appointments, travel arrangements (International and Domestics), expense report using

•Concurs, meeting arrangements, booked conference rooms, and coordinated activities between departments and outside parties.

•Provided administrative support management and department staff.

•Contacted company personnel at all organizational liaised information. Answers telephones, screened calls and forwarded messages, opened, sorted, and routed mail the appropriate persons.

•Catered meals for the meetings, coordinated with staff for the internal events.

•Checked supplies in the meeting rooms and prepared the supply orders.

Thai Summit America (Automobile Factory) Howell, Michigan Nov 14 – Apr 17

Executive Administrative Assistant supported Vice President in HR and Sales

•Arranged and organized travel itineraries for international/domestic travel including transportation, hotels, and other activities. Obtained visas and scheduled appointments using Outlook Calendar.

•Provided international and domestic office support for the team.

•Organized internal and external meetings, including calendaring, agenda management and logistical support through Outlook, Research and Coordination. Coordinating on-boarding and orientation.

•Executive Assistant support VP for travel arrangements and visas, reservations, scheduling, meetings

KT ZMICSecurities (Investment Banking) Bangkok, Thailand Apr 11 – Oct 14

Executive/ Personal Assistant supported Executive Vice President and his family

•Provided international and domestic office support for large client teams.

•Arranged and organized travel itineraries for international/domestic travel including transportation, hotels, and other activities. Obtained visas and scheduled appointments.

•Organized internal and external meetings, including calendaring, agenda management and logistical support through Outlook Calendar.

•Managed business and executive expenses; arranged and oversaw corporate communications.

•Assisted with PowerPoint presentations, edited documents and graphics.

•Perform general office duties: welcome guests, maintain equipment, and order supplies and communicate and negotiate with vendors tplace orders, submit work service request and/or obtain invoices.

•Plan and coordinate office-events, and holiday parties and holiday greeting cards tclients

•Manage (procurement, process and filing) organize filing system for HR department. Following up on Approvals.

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