Data Entry Clerk Work-from-Home Candidate

Sarah M Saucier

Berwick, ME ***** +1-603-***-**** ****************@*****.***

Professional Summary

I have been a stay at home mom for the past few years, but I am ready to get back to the working world. I am hard-working, and great with problem-solving and mutitasking. I am a fast learner, and I am not afraid to ask questions if I don't understand something. I am a team player who is respectful, thoughtful, compassionate, and dependable. I have a ton of experience in customer service, but I am extremely resourceful and creative. I am eager to learn and willing to work as hard as I can to be successful in whatever it is I am doing. Work Experience

Waitress, hostess, cashier

Catherine's Cafe Old Orchard Beach, ME

June 1996 to Present

My father and I ran a breakfast and lunch cafe in O.O.B. It was attached to the Waves Motel. I helped with everything. I was a head waitress, hostess, and cashier. I would also help my father with whatever else was needed. Inventory, cleaning, organizing, etc. Server

Newick's Seafood Restaurant South Portland, ME

January 2007 to February 2009

I was a server that helped open this restaurant. I was also in charge of training new employees.

• Developed and implemented training programs for new hires, resulting in improved service quality and customer satisfaction

• Collaborated with the kitchen staff to ensure timely delivery of food orders, minimizing wait times for customers

• Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons

• Coordinated with the host/hostess team to manage table assignments efficiently during peak hours

• Trained staff on proper food handling procedures to maintain health code compliance at all times

• Led pre-shift meetings to communicate daily specials, menu changes, and any relevant information to the waitstaff team

• Monitored dining areas regularly to ensure cleanliness standards were met and maintained throughout service hours Caregiver/Medication Aid

Lutheran Social Services South Portland, ME

February 2005 to July 2007

I was in charge of helping and caring for a highly functioning, mentally handicapped gentleman. He had his own house, but it was right next to his parents house. I would go to his house, help him clean, and make a schedule for him to keep up with it. I would also help him with math, writing/spelling, and learning to tell time. We would also do some drawing because he loved to draw and so do I. I would also take him out to do his grocery shopping or just to have some fun. I also got my CRMA and went to other houses owned by DHS to administer the residents their medications.

• Assisted with daily activities such as bathing, dressing, grooming, and medication management

• Created personalized care plans for each client based on their individual needs and preferences

• Maintained a clean and organized living environment for clients by performing light housekeeping duties

• Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary

• Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation

• Provided companionship and emotional support to alleviate feelings of loneliness or isolation

• Managed medical appointments and transportation arrangements for clients as needed

• Administered medications accurately following prescribed dosages under the supervision of a nurse or doctor

• Implemented fall prevention strategies by removing hazards from the environment

• Documented daily observations including changes in behavior or health conditions

• Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help

• Notified appropriate authorities in cases of suspected abuse or neglect according to established protocols

• Maintained confidentiality regarding sensitive personal information about clients at all times

• Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss

• Fostered positive relationships with family members by providing regular updates on the well-being of their loved ones

• Served as an advocate for clients' rights and ensured they received respectful treatment from others

• Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices Head Bartender/Server

Vinny T's of Boston South Portland, ME

February 2003 to November 2005

I was a server/bartender who helped open this restaurant. I became a head bartender and a head server. I had a lot of regulars that would come to the restaurant just so I could wait on them. I was in charge of inventory, running the bar along with eight high top tables, and making drinks for the servers in the dining room.

• Maintained inventory levels by conducting regular stock checks and placing orders as needed

• Collaborated with the kitchen staff to create food and drink pairings for special events, enhancing the overall dining experience

• Ensured compliance with all health and safety regulations related to bar operations

• Provided exceptional customer service by promptly addressing any issues or concerns raised by patrons

• Trained staff on proper bartending techniques, including mixology skills and responsible alcohol service practices

• Managed cash handling procedures accurately, minimizing discrepancies and ensuring financial integrity of the bar's operations

• Maintained cleanliness of the bar area at all times according to sanitation standards

• Implemented efficient workflow processes behind the bar to minimize wait times during peak hours Horseman's Bookkeeper

Scarborough Downs Scarborough, ME

February 2004 to June 2005

• In charge of paying all of the owners, trainers, and drivers of the winning races at Scarborough Downs.

• In charge of getting all of the necessary paperwork from each owner, trainer, and driver for tax purposes

• In charge of horse sales during live racing

• In charge of entering all pay in's and pay out's in to each account

• In charge of getting cash drawers ready for the workers downstairs in the OTB

• In charge of paying out large winnings in the OTB

• Assistant accountant with all six accounts at Scarborough Downs

• I truly enjoyed this job, but I had to leave due to limitations and issues in my personal life. Hostess/Server/Takeout

Romano's Macaroni Grill South Portland, ME

December 2001 to October 2004

I started as a hostess/takeout person. I was in charge of taking takeout orders, getting the orders together, and making sure they had all the plates and utensils to eat and serve with etc.

• Provided efficient and friendly service to take-out customers, ensuring accurate order fulfillment

• Managed a high volume of take-out orders during peak hours, maintaining a fast-paced and organized workflow

• Demonstrated excellent knowledge of menu items and specials to assist customers in making informed decisions

• Collaborated with kitchen staff to ensure timely preparation and packaging of take-out orders

• Maintained cleanliness and organization of the take-out area, including restocking supplies as needed

• Implemented strategies to improve efficiency in the take-out process, resulting in reduced wait times for customers

• Utilized strong communication skills to accurately relay customer preferences or special requests to the kitchen team

• Handled cash transactions for take-out orders, ensuring accuracy and providing receipts when necessary

• Resolved customer complaints or issues regarding their take-out experience promptly and professionally

• Assisted with coordinating large catering orders by taking detailed notes on specific requirements and communicating them effectively with the kitchen team

Retail Sales Associate

Macy's South Portland, ME

November 2001 to November 2002

I worked as a sales associate, and I was also a cashier. I was in charge of making sure my department was clean and organized. I would also help put away all the overflow clothes that were either left in the dressing rooms or returned by a customer back to their correct department.

Bartender/Server

DiMillo's On the Water Portland, ME

June 2000 to November 2002

I was a head bartender. I was in charge of checking in the inventory and putting it all away. I would work over 40 hours a week. I excelled in customer service. I had a lot of regulars that would come back and ask specifically for me to serve them. I did a lot of private parties and other functions.

• Managed a team of 6/8 bartenders, providing training and guidance to ensure exceptional customer service

• Maintained inventory levels by conducting regular stock checks and placing orders as needed

• Ensured compliance with all health and safety regulations related to bar operations

• Provided exceptional customer service by promptly addressing any issues or concerns raised by patrons

• Trained staff on proper bartending techniques, including mixology skills and responsible alcohol service practices

• Managed cash handling procedures accurately, minimizing discrepancies and ensuring financial integrity of the bar's operations

• Maintained cleanliness of the bar area at all times according to sanitation standards

• Implemented efficient workflow processes behind the bar to minimize wait times during peak hours Barback/bartender in training

DiMillo's On the Water Portland, ME

June 1999 to August 1999

I was a barback which included washing glasses, getting ice, cutting fruit, stocking all wines and liquor, running food, etc. I was also being trained to be a bartender as soon as I turned 18.

Education

with Honors (Graduated High School)

Old Orchard Beach High School Old Orchard Beach, ME August 1996 to June 2000

I received a double star in algebra 1, algebra 2, and geometry. I was captain of the softball team and I was in our championship marching band cologuard.

High school diploma or GED

Skills

Data entry Multitasking Bookkeeping Food industry Office experience Account management Accounts receivable Accounting and finance experience Food service Customer support Communication skills Business development

Bartending - Bartending experience (6-10 years)

English Phone etiquette Lite accounting Productivity software Food handling Basic math Grocery store Creativity Microsoft Outlook Technical Proficiency Appointment scheduling TikTok Microsoft PowerPoint Administrative experience Front desk Accounting software Food safety Microsoft Word Accounts payable Word processing Order fulfillment YouTube Typing Computer skills Teamwork Problem solving Patience Time management Inventory control Cash handling

Serving - Serving experience (More than 20 years) Microsoft Excel Account reconciliation Microsoft Office Customer service Marketing Restaurant experience

Certifications and Licenses

Food Handler Certification

Additional Information

I am a person that believes in respecting all people. I am extremely motivated and I am looking for someone to give me an opportunity to make a better life for me and my family. I graduated high school with honors and was excepted to four different colleges, but unfortunately life had a different path for me. However, I believe being a stay at home mom with three kids, a husband, and a dog, has made me stronger and more resilient. I have a huge heart and I really enjoy talking to people, and especially helping them with a problem. I am more than ready to get back to work, but unfortunately I have to work from home. My husband is disabled and he is about to have back surgery. We have three children to take care of, so a work from home job would be ideal. I may be able to work outside of my home if an irresistible offer crosses my path. I am willing to do whatever it takes for my family and I feel the same way about my future employer. I am always willing to offer a helping hand to anyone who needs it, and I will work as hard as I possibly can in order to get the job done to the my best of my ability. I really need someone to just give me a chance so that I can show them exactly what an asset I can be to a company. My family definitely needs the income and I just need that chance. I thank you so much for your time, and I truly hope to hear back from you. Thanks again!

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