Customer Service & Data Entry Specialist (8+ years)
Resume:
Brittany S. Harris
**** **** ****** ** · Greensboro, NC 27406
336-***-**** · *************@*****.***
Objective
Motivated and detail-oriented professional with experience in customer service, data entry, and team leadership. Skilled in handling high-volume tasks with accuracy, meeting deadlines, and delivering excellent service in fast-paced environments. Seeking an opportunity to apply my technical expertise, organizational strengths, and strong work ethic in a role that supports both company success and professional growth. Experience
Arby’s — Cashier
03/2007 – 07/2008
- Delivered efficient customer service in a fast-paced environment.
- Handled cash transactions accurately and balanced drawers.
- Prepared food orders and maintained safety and quality standards.
- Assisted with cleaning and restocking for smooth operations. McDonald’s — Cashier
02/2009 – 11/2010
- Processed orders and managed cash/credit transactions.
- Stocked and monitored inventory to support kitchen staff.
- Prepared menu items while following food safety guidelines.
- Ensured fast, courteous service for customer satisfaction. Debby’s Staffing / Proctor & Gamble — Line Assembly / Machine Handler 05/2011 – 08/2013
- Operated packaging machinery and monitored quality control.
- Conducted inventory counts and tracked production output.
- Led line operations and trained new team members.
- Maintained workplace safety and cleanliness standards. Grasshopper Stadium — Cashier / Bartender / Food Prep 05/2011 – 08/2011
- Managed sales during high-traffic events.
- Prepared food and organized inventory.
- Mixed and served alcoholic and non-alcoholic drinks.
- Delivered excellent guest service in a stadium environment. Zentra LLC — Data Entry Clerk
04/2014 – 10/2016
- Entered and verified large volumes of data (60+ WPM).
- Resolved inquiries and collaborated with team members.
- Ensured completeness and accuracy of records.
- Consistently met quotas and project deadlines.
Greentech Inc. — Data Entry Clerk
04/2018 – 02/2020
- Processed large datasets with speed and accuracy.
- Prioritized workloads to meet daily and weekly deadlines.
- Ensured error-free input for reports and projects.
- Maintained consistency across high-volume data systems. Alorica / Duke Power — Customer Service Representative (Remote) 04/2021 – 08/2022
- Handled large call volumes daily while meeting service-level targets.
- Assisted customers with billing, service updates, and account issues.
- Maintained confidentiality of sensitive information.
- Consistently achieved quotas and supported team sales goals. Shift Smart — Customer Service / Data Entry
02/2022 – 09/2023
- Provided customer service through multiple call systems.
- Entered, tracked, and managed customer data with accuracy.
- Handled confidential information with discretion.
- Balanced efficiency with empathy to deliver excellent support. Education
James B. Dudley High School — High School Diploma (2008) GPA: 3.5 Empire Beauty College — Cosmetology (2011–2012) GPA: 3.8 Ultimate Medical Academy — Medical Assistant (2022–2024) GPA: 4.0 Skills
Technical & Data Skills
- Data entry (60+ WPM, high accuracy)
- Microsoft Office Suite (Word, Excel, PowerPoint, Spreadsheets)
- Basic coding knowledge
- Database management & reporting
- Machine handling & production line operation
Customer Service & Communication
- Active listening and interpersonal communication
- Conflict resolution and problem-solving
- Call center systems & remote work platforms
- Sales support and billing assistance
- Delivering high-quality service in fast-paced environments Organization & Management
- Time management and deadline-driven work ethic
- Leadership and team collaboration
- Project management and multitasking skills
- Inventory tracking and quality control
- Attention to detail with strong accuracy standards References
Darrena Strawder — Business Owner / USPS 336-***-**** Marissa Benton Brown — Principal / Superintendent 336-***-****
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