Case Manager with Veteran Healthcare Experience

VC Valerie Corbin

Salisbury, MD ***** 443-***-****

*****************@*****.***

PROFESSIONAL

SUMMARY

SKILLS Motivational Interviewing

Research

Verbal and Written

Communication

Operational Standards

Medication Side Effect Knowledge

Clients Rights

Case Planning and Management

Agency Liaison

Rehabilitative Nursing

Telephone Etiquette

Staff Training

Vocational Rehabilitation

Determine Medical Necessity

Acute Respiratory Distress

Syndrome

Reading Comprehension

Eligibility Assessments

Standards Administration

Independent Living

Defendant Monitoring

Individual and Group Therapy

Generate Reports

Acute Rehabilitation

Case Planning

Monitoring Visits

Case Management Tracking

Case Conferences

Set Organizational Policies

Emotional Awareness

Family Reunification

Program Eligibility

Educational Strategies

Recruitment

Patient Management

Financial Support

Staff Management

Documentation

Connected Home

Social Work

Multitasking and Organization

Treatment Planning

Program Development

Direct Operations

MS Office

Case Generators

Prepare Budgets

Income Verification

IEP Monitoring

Optimize Staff Performance

Utilization Management

School Visits

Community Resources

Data Entry and Analysis

Direct Patient Care

Team Meetings

Progress Evaluation

Resource Management

Presenting at Conferences

Case Notes

Home Visits and Inspections

Annual Case Reviews

WORK HISTORY CASE MANAGER 01/2023 to CURRENT

The Columbus Organization Newark, DE

Helped patients receive appropriate, high-quality care with reasonable results.

Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.

Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs. Evaluated treatment plans against individual goals and healthcare standards.

Managed support services and fostered communication among social workers, therapists, hospital staff and patients.

Managed caseload of Number children in welfare system to provide comprehensive, community-based care.

Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.

Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers. Collaborated with external agencies to meet educational and transitional needs of students.

Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources. Developed positive relationships with parents to foster communication and encourage involvement for student growth.

Participated in professional growth programs to support special education improvement efforts.

Reduced care costs without sacrificing quality through service coordination and multidisciplinary collaboration.

Developed and implemented transition services plan to facilitate movement from school to activities.

Addressed delays in discharge, postponed procedures and discharge equipment unavailability.

Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately. Monitored student progress and reviewed and revised IEP to meet emerging student needs.

Assisted personnel with assessments to identify student academic level and guide instruction.

Collected special education enrollment data to generate statistic reporting in thera.

DIRECT SUPPORT PROFESSIONAL 05/2020 to 01/2023

Delmarva Community Services Cambridge, MD

Assisted disabled clients to support independence and well-being. Maintained clean, safe and well-organized patient environment. Monitored progress and documented patient health status changes to keep care team updated.

Administered medication as directed by physician.

Updated patient files with current vitals, behaviors and other data relevant to treatment planning.

Supervised daily activities and provided assistance to staff. Developed rapport to create safe and trusting environment for care. Led patient or group recreational activities for enhanced patient outcomes. Minimized injuries to staff or patients through support or restraint to control patient movements.

Consulted with different healthcare disciplines to offer important mental health support to patients.

Assisted patients adjusting to hospital procedures using highly structured settings.

Helped diagnose patients and deliver treatments with medication administration and specimen collection.

Cooked meals and assisted patients with eating tasks to support healthy nutrition.

Assisted with daily living activities, running errands and household chores. Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.

Transported clients to and from medical appointments with safety and efficiency.

Provided compassionate and patient-focused care to cultivate well-being. Laundered items, changed sheets and made bed to keep patients' bedroom clean.

Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Monitored clients' overall health and well-being and noted significant changes.

Completed regular check-ins and progress report for each client. Recorded status and duties completed in logbooks for management. Entrusted to handle confidential and sensitive situations in professional matter.

Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles. Replaced bandages, dressings and binders to care for wounds and encourage healing.

Maintained strong connections within caregiver community to gain continuous knowledge.

Guided patients to restroom, Action and Action to support bladder and bowel relief requirements.

Identified needs and coordinated plans for travel and out-of-town functions. Provided staff coaching, mentoring and consultation to enhance performance and professional development.

Scheduled daily and weekly care hours for client caseload. Handled incoming mail, bills and invoices and completed appropriate actions.

Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.

Maintained entire family's schedule and organized events. Supervised Number household staff, contractors and vendors. Handled incoming information requests for several busy executives. Assisted clients with daily living needs to maintain self-esteem and general wellness.

Maintained clean personal areas and prepared healthy meals to support client nutritional needs.

Provided safe mobility support to help patients move around personal and public spaces.

EDUCATION General Studies 05/2000

Mardela Middle And High, Mardela Springs, MD

CERTIFICATIONS CNA - Certified Nursing Assistant

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