Administrative Clerk with Military Experience and Customer Focus

Queentessa Rogers

Professional Summary

Proven administrative clerk at MCAS Beaufort, adept in Microsoft Excel and SharePoint, showcases exceptional multitasking and customer service skills. Leveraging a friendly, positive attitude, I excel in collaborative environments, driving efficiency and enhancing team performance. My commitment to continuous learning and problem-solving has significantly contributed to operational success. Admin position seeking to obtain employment in with the government utilizing the skills learned. Works well with others in a team setting providing quality patient care. Military Veteran with a Sales Associate in the United States Marine Corps. Beaufort Satellite derived for conducting domestic and global operations in MCAS Beaufort & Camp Lejeune. Experience

MCAS Beaufort

March 2023 to November 2024

Administrative clerk Full Time (40 hours a week) - Beaufort, SC Worked with coworkers to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced environment. Participated in ongoing training to enhance own job skills and knowledge. Provided efficient and courteous service to customers at all times. Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite. Troubleshot minor problems and reported larger technical issues. Experienced with social media and communications platforms. Sought continuing education opportunities to stay current with industry trends. Chervon

September 2021 to July 2022

Cashier Full Time (40 hours a week) - Winnsboro, LA Worked with coworkers to complete tasks. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Responded quickly to meet customer needs and resolve problems. Committed to delivering excellent customer service while working in a fast-paced environment. Focused on learning new skills and staying updated with industry changes. Participated in ongoing training to enhance own job skills and Address: Reading, PA 19604

Phone: 484-***-**** - Email: ***************@*****.***

• Occupational information network is a database of occupational requirements and worker attributes. Teamwork is when you get thing done in the military, allows you to show knowledge and skills that leads to better problem-solving and higher performance.

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Leadership when you training 5 Marines an show them the work by mentoring them as they ask question if needing help with anything.

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• Communication is involve all aspects of communications, or conveyance of information, by armed forces. Microsoft Excel is used provides a highly flexible design environment for the US Military to rapidly develop visual tools that fuse, process, display data.

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Oral & Verbal communication you also have radio communication, satellite communication, telephone communication, computer communication, and visual communication.

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• Sharepoint is use to create websites and share them to another employee. Diaries is when you have both record of information which can later be used by the military to improve its training and tactics as well as to generate a detailed record of units' activities for future use by historians.

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DFAS is used for DoD military and civilian personnel, retirees and annuitants, as well as major DoD contractors and vendors.

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DTS are use to check per diem rates, and prepare personal travel documents or, with the proper permissions, documents for others.

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MOL are use to report customer information in the system so it can get certified by and higher up and start the BAH for the customer.

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• Marinenet is where you go to do course and get your JEPES score up so you can pick a different rank. Microsoft Teams are use to communicate with different units to find some information if you need anything another base.

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knowledge. Provided efficient and courteous service to customers at all times. Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives. Ford's Food Center

September 2020 to October 2020

Cashier Full Time (40 hours a week) - Winnsboro, LA Performed daily maintenance tasks such as cleaning surfaces, wiping down appliances. Utilized knowledge of food safety regulations to ensure proper handling and storage of food products. Kept up-to-date on current trends in cuisine by attending workshops and conferences. Consulted with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs. Maintained freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock. Inspected and cleaned food preparation areas, equipment, and work surfaces and service areas to follow safe and sanitary food-handling practices.

D&D Communication connection

August 2020 to September 2020

Direct Care Worker Full Time (40 hours a week) - Winnsboro, LA Monitored competitor's activities related to communication strategy execution. Analyzed metrics from campaigns to identify areas for improvement or optimization. Liaised with external vendors to ensure timely delivery of services related to communications initiatives. Maintained relationships with key industry contacts to stay abreast of trends in the field of communication. Conducted research and analyzed data to develop compelling content for various media platforms. Designed visuals including infographics, charts and diagrams to convey complex information in a clear format.

Education

Completed coursework towards Associate in Arts (A.A.) : Clinical Medical Assisting, December 2021 McCann School of Business and Technology - Monroe

Respectfully to customers when you politely greet your clients, fill up their gas tanks, clean their windshields, usher them out the filling station, request repeat visits and say a warm goodbye to them.

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• Help stocking when you're handling the cold beers, rubberized gloves will help a lot. Time in management when the process of consciously planning and controlling time spent on specific tasks to increase how efficient.

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• Developed departmental objectives, budgets, policies, procedures, and strategies.

• Partnership is two brands deciding to collaborate on a new campaign or venture together.

• Leadership is maintaining morales and represent your store in its best light.

• Teamwork is the most important segments for improving retail customer service. Stocking shelves is responsible for making sure that consumers have access to the merchandise they are looking for by organizing product displays and storage.

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Counting money when you a to use a till counting sheet is where the grand total will be added up and reconciled with at the end of the day sales report.

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Self-starter when a person who begins work or undertakes a project on their own initiative, without needing to be told or encouraged to do so.

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• Excellent customer service is revolve around accessibility, product knowledge, friendliness, and efficiency.

• Providing guidance and structure

• Personal care

Household chores when I help fix the bed, help put their clothes, cleaned up the bathroom, and cook them something to eat.

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• Transportation

• Providing respite for the primary caregiver

• Works in partnership with families

• Answer phone calls

• Written documentation for each action

• Staff meeting

• Meeting state guideline

• CPR

• Customer service

Skills

References

Diane Gillaspie - MCAS Beaufort Library

TRS Friend

Phone Number 843-***-****

Email *****.*********@****.***

Jamyra Knox - HR

Human Resources Officer Friend

Phone Number 843-***-****

Email ******.****@****.***

Awards

• Teamwork and Collaboration • Customer Service

• Friendly, Positive Attitude • Multitasking

• Microsoft Excel • Microsoft Word

• Microsoft Office • Microsoft PowerPoint

• SharePoint

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• LETTER OF APPRECIATION

• GOOD MEDAL OF CONDUCT

Contact this candidate