Seasoned Retail Leadership Professional
Resume:
KIPPVETTI LUCIANO
The man of which you seek
Independence, MO 64050
*****************@*****.***
Professional Summary
A man honest dependable reliable trustworthy driven by a higher standard of self excellence and work ethics
Authorized to work in the US for any employer
Work Experience
Assistant store manager key holder
Signet Jewelers-Independence, MO
July 2022 to Present
1. Assistant store manager key holder opened closed store, handled Bank deposits all the money dealt with high-end customers sold gold diamonds and necklaces. trained employees selling handled large amounts of money dealing daily credit in financial sales ended cold callin,calling customers of the past,creating new accounts inventory. Set up amazing demo product presentations and assessments matching the perfect products and perfect peace with the customer every time included financing as those high-end closing tips training other website do your same thing. accounts loss prevention daily accountability and product at all times. origin design jewelry. jewelry for customers assisted them with the finer points of making selections and purchases.helped with what they needed also did credit and financing for long-term sales payments. Handled large sums of money and did banking deposits as well as openings and closings of the store key holder.
Flooring Manager
Home depo-Independence, MO
October 2019 to July 2022
Supervisor, flooring depttrainer in sales tools specialty products demonstration speciality goods trainer of sales reps. setting,cold calling 0c for new business setting up leads for in home demos sales multitude of home improvement products the general contractors as well as individual online on a massive level setting appointments .handling in store custmer product demonstration safety procedures for tools and other office equipment flows.talking with customers. Highly proficient in phone inperson sales .designer different. Builder and architecture kitchen cabinet flooring total remolding of homes. was used to do measurements for homeowers.renters Customers,wholesalers contractors Siding,widows,millwork hvac boxing shipping special goods everything that involves building or fixing their homes . Tought employees how to sale specility goods also the correct way to be professional with sub contractors and the art of closing on very large deals involving materials. Tought value of repeat business correct wayto handle,credit and signing up rewards card holders .delt with concerns in guest relations which intailed alot of complants.wrong product for the job angrey customers tought all aspects in design of shipping design of kitchens rebuilding homes office inside and out top to bottom houses and buildings.handled monies delt with credit reports. All stages of the work as it applyed to it being done. Leading team in sales for walk in custmers and their very different projects. Coaching sales reps in closing products in the store and home. art of over all saleing the importance of customers relations specialist.contractors sub contractores and wholesalers business company at large flippers and buyers.large scale building.shipping loading packing plan ograms.all stages of in and out bound packing shipping products.fork lift operater.safty instructor.loss prevention trainer close sales in home with carpet flooring and other fine wood flooring products.
Also set up and assigned daily work shifts did ascess. Held meanings and did accountability for daily procedures to all the employees and myself to make sure jobs were done politically accurately and correctly focused on repeat business and retaining customers satisfaction of the highest quality also aided insisted with departments.shipping progress and set goals drove sales towards higher sales goals each month, broke sales records every year i was in charge completeing these goals.plan o grams set structures for display in am out of store.loss prevention, plans to stop.focus on repeat business shrink.instauled signals of commucation with other employees non verbal to alert others and management loss prevention to shop lifters on ourstore preventions re stocking products cleaning my depts video perfect daily at the close of each shift day and every nite. broker, gun specialist/floor manager
Goldmine-3 locations stjoe nkcmo
August 2016 to May 2019
sales of jewels guns speciality items electronics cell phones rare coins and money strong ablities to convert and convece clients to return to the store for repeat business.Handled sales and training of all FFL for FBI and local state and feds enforcement paper work.,weapons sales trainer,weapon specialist, handled large sums of money gold,diamonds rare coins other items of great value .broker trader bought, sold pawned items,loss key holder open and close Bank deposits accountability for scheduling and employees daily hours and weekly pay bonuses and structures setting up goals and bonus plans for all employees seeing that they were successfully attained knowledge training on items that we sold and took on hours in payroll prevention designed floor plans .world class Marksman.trainerin. handling and safety of weapons and firearms cleaning handgun selling to the general public and still safety plans assurance and emergency plans in case of attempted robberys preventitive measures to insure gun safety prevention to prevent loss of life. Followed tax state laws instructor/ trainer keyholder.handled very large sums of money highly valued trusted employee handing diamonds,rare coins large amounts monies.gun lockers safes alot of sales basically dealing with people with the worst times on their worst day and getting them to come back and earning their trust Floor Manager/Key Holder
Floor Decor-Lenexa, KS
September 2014 to May 2016
Director of sales flooring specialist k designer speciality million dollar very strong phone sales skills. sales marvel specialty quarries around the world mostly in Europe specilist of products and building materials for homes and business. Loss prevention plan o grams dealing with builders contractors and homeowners on all there building needs.sales training of employees on products sales .bought from textiles mills and quaries granet marble other sto es used in manufacture goods for household use. placement credit finance issued for prefered builders. trainer handled in and outside sales for venders .operations day to day opening closing store. keyholder. major driving force for repeat business and networking. Customer satisfaction goal oriented driven by higher standard of accidents floor manager/Broker
Alpha pawn-2 locations nkcmo
July 2009 to April 2016
Trained others the art of phone sales and manipulation to bring in business.sales of high-end and specialty musical audio gear instruments guitars drums world class musician play four instruments.drums bass keyboard degrees and sound on sound recording studio engineering. electronics tvs cell phones Opened closed stores pro sold guns diamonds broker sales pawned items pray another reps on having a handle customers and safety score safety loss prevention trained on ammunition in the FFL walls and regulations and operating within the guidelines of the state and the federal government make sure we are accountable for every item maintained all paperwork to the highest standard every night every weapon to counter for at all times very tight shot bought sold rare coins and anything of value .keyholder jewelry specialist sales diamond gold silver rare gems loss prevention. Handled large sums of money. dealing with general public in most cases on their worst day.inforced gun laws trainer gun marksman specialist. Sales trainer.broker video audio gaming specials tools industrial commercials tractors beloved mower motorcycles motorized vehicles and items electronics rechargeable by you cars customer experience repeat businessman satisfying customers made lots of money handled large numbers every day anymore almost moved in another valuable key holder
High Risk Transporter/$ales
Hannoush Jewelers-Midwest, WY
October 2001 to June 2009
Tranportation of Gold diamonds large sums of monies jewels to all 60 stores lots of travel. After this i became a salemen Keyholder opened closed store in overlandpark ks where i helped with sales, repaired custom jewerly tranfered jewerly to other jewelers to have work done handled extreamly large amounts of money. Gold silver diamonds other gems. Stomg phone sales skills. risk my life too many times for too little reward for someone else major gain. Did not part friends General Manager/Store Manager
Circuit city-Phoenix, AZ
March 1987 to November 2000
General manager 7 stores intailed so much 1500 employees answered to me. I trained all store managers hired fired. payroll,set up plan ograms, shipping receiving routes for drivers. Auto ad set instaulations playograms for distrist of 7 stores bought electronics of all kinds from international over seas market .set up depts. Recorded tv radio spots, ads for mailer. print design approvels, radio ads credit finance across this nation.by far my largest and most deminding taxing job on my mind body and soul miss the deminds. felt a great since of completion and fulfillment in my life. I made a real positive difference in peoples lives.In spent a lifetime teaching training managers how to sale business to business over the phone. LEADERship.employee management Sales and personal growth. Sales Specialist
Tandy Corporation Radio Shack-Kansas City, MO
August 1985 to July 1991
I sold computers before there was an internet I sold cell phones before there was a cell phone network I've watched the entire revolution of this industry manufacture presented unfold itself before my eyes and my life I could teach others what I know I'm truly the last of my kind in a very real breed of salesman Daily Phone sales Q.c. paper worktrainer sales operator marketing ran dept dealing with sales fun store sold cameras tvs video gear electronics hobbie gifts computers when they 1st came out along with the first cell phones ever to hit the consumer market keyholder inventory controller s key holder bank deposits trainer of other sale reps
Education
Electronics Engineering (Diploma)
DeVry University-Kansas City, MO
June 1998 to June 2000
audio and video recording (Sound on sound recording mastering and engineering high-end audio technical recordings studio cloned audio visualization 3 year a recording Mass training engineeringng) Chapman recording studios-Kansas City, MO
March 1990 to July 1995
Audio and mastering recording engineering sound on sound sound recording Business Management (Bachelor's degree)
UCLA-Los Angeles, CA
August 1984 to May 1987
Psychology (Bachelor's degree)
UCLA-Los Angeles, CA
May 1981 to August 1985
Skills
• Management (10+ years)
• Mechanical Engineering (10+ years)
• Guest Services 30 years (10+ years)
• trainer sales specialist 28 years (10+ years)
• Supervising experience
• Sales
• Customer service
• Picking & packing (10+ years)
• Mechanical Design (8 years)
• Route planning (10+ years)
• Phone sales businessto business (10+ years)
• Retail management (10+ years)
• Merchandising
• POS (10+ years)
• Communication skills 32 years
• Wireless sales over 35 years i sold the 1st cell phone on market before internet (10+ years)
• Team management
• Communication skills
• Social media management 26 years audio video (10+ years)
• Sales management
• Marketing (27 years) (10+ years)
• Cash register
• Sales training 30 years (10+ years)
• Product Development (22years) (10+ years)
• Cash handling 32 years
• Managment 30 years
• Cash handling
• Sales 34 years hands on managerment
• Inventory control
• Assistant manager experience
• Loss Prevention 24 years
• Leadership
• Retail sales
• Layout Design 14 years
• Store management (10+ years)
• Guest Relations Experience 32 years
Contact this candidate