Healthcare Administrative Specialist with 10+ Years Experience

Winetta Bolton

*** ******* ***** ***********, ** 39402 601-***-**** *********@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional with 10+ years of healthcare industry experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follows policies, procedures, and guidelines to ensure quality. Maintains and safeguards patient privacy and confidentiality.

Academic Honors: Ultimate Medical Academy Honor Roll.

Experience includes working in a hospital setting, insurance verification, and appointment scheduling.

Team player who performs at high levels of productivity in fast-paced environments without missing a deadline.

Demonstrates independent work initiative, sound judgment, and attention to detail.

Microsoft Office Applications - MS Excel, MS Word, MS PowerPoint.

Typing Speed: 50 WPM.

KEY QUALIFICATIONS

Business Operations Leadership & Management Medical Administrative Procedures Healthcare Ethics HIPAA Compliance Accounting Payroll Appointment Scheduling Insurance Verification CMS 1500 Processing Co-Payments UB-04 Greenway Prime Suite Insurance Billing Procedures Insurance Claim Cycle Medical Terminology Human Resource Management Organizational Improvements Interpersonal Professional Communications

EDUCATION

Ultimate Medical Academy Associate of Science Degree - Healthcare Management, 2020 Antonelli College Associate of Applied Science Degree - Medical Billing and Coding, 2014 PROFESSIONAL EXPERIENCE

Sagility Healthcare – Westminster, CO 07/13/2022- current Clinical Analyst

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for work and completed claims on time.

Analyze professional, hospital and facility medical bills in a timely manner. Ultimate Medical Academy - Hattiesburg, MS 07/2019 - 11/2020 Full Time Student

Remained self-directed, motivated, and accountable for personal actions.

Came prepared for class and completed assignments on time.

Navigated new technology, utilized available resources, and set realistic expectations. SEMRHI - Hattiesburg, MS 07/2016 - 11/2018

Medical Receptionist

Remained self-directed, motivated, and accountable for personal actions.

Dental Clinic then to Minor care clinic

Navigated new technology, utilized available resources, and set realistic expectations. Pearl River County Hospital and Nursing Home– Poplarville, MS 09/2013 - 03/2018 Medical Secretary

Answered inbound phone calls, directed callers, trained new employees, and operated office equipment.

Compiled medical charts, reports, and correspondence, greeted visitors, and interviewed patients to complete forms.

Performed administrative functions, maintained supplies, scheduled appointments, and prepared reports and records.

Forrest General Hospital - Hattiesburg, MS 09/2006 - 05/2012 Medical Secretary

Answered inbound phone calls, scheduled appointments, and performed various clerical and administrative functions.

Maintained supply inventory, completed documents, case histories, and intake and insurance forms.

Greeted visitors and compiled medical charts, reports, and correspondence, while following HIPAA guidelines.

Contact this candidate