Executive Administrative Assistant
Resume:
Erica Powers
Mid-Level Administration Professional
**********@*****.***
PHONE
SKILLS
• Personal Services
• Administrative Assistant
• Data Entry
• Executive Support
• File Clerk
• Customer Support Services
• Guest Services
• Behavioral Health
• Certified Peer Support Specialist
(CPSS)
• Communication
• Computer Literacy
• Crisis Intervention
• Customer Service
• Detail Oriented
• Executive Leadership
• Google Workspace
• Mental Health
• Microsoft Office
• Multitasking
• Organizational Skills
• Prioritization
• Proactivity
• Self-Motivation
• Substance Abuse
• Team Building
• Time Management
• White Space Development
WORK EXPERIENCE
Executive Administrative Assistant
Sunrise Community for Recovery and Wellness
Asheville, NC
February 2021 - September 2025
• Provided comprehensive administrative support to theexecutive- team, streamlining operations and enhancing productivity.
• Managed multiple executive calendars, scheduling meetings and appointments weekly, ensuring efficient time management.
• Prepared and formatted critical reports, presentations, and spread- sheets using Google Workspace (Docs, Calendar, Sheets), improving document accuracy and accessibility.
• Coordinated and organized successful company events, including staff meetings and team-building activities, fostering positive team morale.
Certified Peer Support Specialist
Sunrise Community for Recovery and Wellness
Asheville, NC
February 2021 - September 2025
Provided one-on-one guidance and coaching to individuals with men- tal health and substance use challenges, promoting self-advocacy and wellness.
• Facilitated connections to essential community resources (housing, employment, education) for clients, directly improving their access to support.
Front Desk Associate
MountainCare Rathbun House
Asheville, NC
January 2020 - January 2021
Managed all front desk operations, including answering multi-line phones and processing referrals daily for incoming guests.
• Ensured guest safety and comfort by diligently following protocols and providing exceptional service.
• Utilized Microsoft Word and Excel for daily administrative tasks, maintaining organized records.
EDUCATION
HIGH SCHOOL DIPLOMA
High School
New Hope Christian Academy
CERTIFICATIONS
NC Certified Peer Support Spe-
cialist
Vaya Health (2025)
Recovery Coach
CCAR (2021)
Guest Service Professional
AH&LA- AB-Technical Community
College (2019)
Guest Services Representative
Fairfield inn & Suites
Asheville, NC
August 2019 - January 2020
• Delivered exceptional guest service, managing check-ins/check-outs and resolving inquiries for guests.
• Performed nightly audits twice weekly, meticulously balancing ac- counts and preparing daily reports.
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