Shauna Walker
**********@*****.***
OBJECTIVE
I am currently seeking a position that utilizes my skills and experience for the successful completion of job tasks in a challenging environment which offers diverse job responsibilities.
STRENGTHS
Professionalism both internally and externally
Front desk face to face interaction, Customer Service, exceptional communication skills, both written and verbal Proven ability to prioritize multiple tasks
Knowledge and understanding of courtroom policies and procedures along with legal terminology
Team player and proven to work well with others
Discretion and Confidentiality practiced at all times
PROFESSIONAL EXPERIENCE
Opened and closed personal files
Safe Audits for al venues in the Power and Light District Human Resources Assistant
Prepare case files in preparation for the day regarding Criminal, Civil and Probate Prepare for Trials daily
Explain procedures or forms to new employees Record court proceedings
Swear in jury members
Direct support staff in handling of paperwork processed by clerks Opened and sorted mail
WORK HISTORY
Family Support Division
7000 Liberty Dr. Liberty, MO 64068
August 2024 – Current
Benefits Technician
Answer phones
Qualify participants for assistance programs such as food stamps, healthcare, or temporary assistance
Data entry
Interview clients
Register applications
Process applications
Scan and index applications and miscellaneous documentation
Clay County Courthouse
11 S Water St. Liberty, MO 64068
October 2015 - March 2024
Alternate/Clerk
Greet clients at the front window
Fill in for Court Clerk
Continue Cases as ordered by the Judge
Enter Judgments
Bind Cases Over to other Divisions
Set up courtroom for Proceedings
Prepare Warrants and Recall Warrants
Civil Docket
Criminal Docket
Answer phones and direct them to the correct divisions
Receive new case filing and payments Reconcile bank deposit and cash drawer
Family Support Division
7000 Liberty Dr. Liberty, MO 64068
March 2015 – September 2015
Clerk
Opening and sorting mail
Review information received by Case System
Remedying request for client files/information from co-workers. Helped assist in training new clerical staff
Worked in all computer systems utilized by Family Support Division
EDUCATION
Raytown High School
Continuing Education at House of Heavilin, Blue Springs, Missouri
Achieved State Manicuring License for 23 years
Licensed Notary