Admission Liaison - Healthcare Admissions Specialist

Barbara Perkins

Orlando, FL *****

407-***-**** - ***********@*******.***

Professional Summary

Dynamic Admission Liaison at Encompass Health Rehabilitation Hospital with strong interpersonal skills and expertise in medical admissions processes. Proven ability to facilitate seamless patient transitions and maintain accurate records, ensuring compliance with healthcare standards. Committed to enhancing patient care through effective communication and teamwork in fast-paced environments. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements.

Skills

• Strong interpersonal skills • Computer literacy

• Records maintenance • Data verification

• Process management • Experience in medical admissions

• Medical admissions processes • Medical terminology proficiency Patient confidentiality and data

security

• Communicating to patients and

families

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• Teamwork • Calm and effective under pressure

• Clerical and filing support • Benefits explanation

• Multitasking Abilities • Insurance authorizations

• Administrative and office support • Detail-oriented

• Medical terminology • Patient needs assessment and referral Work History

09/2025 to Current Admission Liaison

Encompass Health Rehabilitation Hospital – Altamonte Springs, FL Facilitate patient admissions and discharges, ensuring a smooth transition of care utilizing multiple software like Aidin, OneSource, Availity, Pre Screen,CMR, Epic, medical terminology, Revenue Cycle and Orbits.

Provided transportation after patient being discharged Act as a bridge between patients, families, and healthcare providers, providing updates on patient status and addressing concerns.

Facilitated communication to complete referrals to the marketing admissions staff members through Teams.

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Assisted in the organization of campus tours, open houses, and other family and patient tours to showcase the Inpatient Rehab benefits.

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Conduct initial patient assessments to determine appropriate care needs and develop care plans.

Work closely with medical staff to coordinate patient care and ensure compliance with healthcare regulations and standards.

Maintain accurate insurance payment records of patient interactions, care plans, and progress reports.

09/2014 to 08/2025 OTA

AdventHealth Hospital – Winter Park, FL

Provides acute inpatient care, integrating an occupational therapy approach for patients in hospital settings, including those in oncology, ICU, MCU, and post- surgical orthopedic procedures.

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Worked flexible hours across night, weekend, and holiday shifts in the Acute Care Setting.

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• Organized and detail-oriented with a strong work ethic.

• Self-motivated, with a strong sense of personal responsibility. Skilled at working independently and collaboratively in a team environment collaborating with Case Management Department for proper patient's placement to the other skilled settings including IPR.

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• Passionate about learning and committed to continual improvement. 04/2022 to 01/2025 OTA

Select Hospital – Orlando, FL

In charge of providing daily occupational therapy services, keeping an eye on patients with tracheal or ventilator support, and helping case managers with discharges to inpatient and SNF settings.

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• Proven ability to learn quickly and adapt to new situations in the LTACH Setting.

• Worked well in a team setting, providing support and guidance.

• Worked effectively in fast-paced environments.

• Managed time efficiently in order to complete all tasks within deadlines.

• Passionate about learning and committed to continual improvement. Education

Associate of Science: Occupational Therapy.

Keiser University - Orlando

Advent Health University Billing and Coding - 2025. CPR/BLS -2025

Keiser University Occupational Therapy Assistant AAS-2010 Certifications

• Licensed OTA - 2010

• Billing and Coding -2025

Languages

English

Full Professional

Spanish

Full Professional

Portuguese

Native or Bilingual

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