Dealer support Group/Customer
Service Representative
SALLY CASTILLO
SKILLS
LANGUAGE
BS Elementary Education
Unida Christian Colleges
EDUCATION
Fast-moving Consumer Goods
Packaged Consumer Goods
Sales
Corporate sales account
management
Experience in retail
English
I am a Dealer Support Group and Customer service Representative of metro by T-mobile. Handles inbound or phone calls addressing customer inquiries in metro stores, complaints, and providing support for products or services. Act as the frontline of customer interaction, solving problems, Key responsibilities include managing calls, multitasking, documenting issues, resolving problems, and ensuring customer satisfaction.
About Me
WORK EXPERIENCE
Aug..2024- Aug. 2025
Dealer Support Group
Iqor Philippines
Handing 40-80 day by day inbound calls of metro stores dealers Checking financial overview,credits,payments,trouble shooting and sales
Assist metro stores dealers
Vip Casino Roller
July 2023 -Jan.2024
SOLAIRE Philippines
Megaworld Senior Property Specialist
January 2024-December 2024
Real State Agent
Guides buyers: Helps find suitable condominium units based on budget, location, and preferences.
Assists Clients: Discuss deliverables and amenities condominium units for sale.
Handles transactions: Manages the paperwork, negotiations, and processing of requirements for a smooth transaction. Responsible to deal at casino table games as required, maintain game security and provide service to players. To fully understand all gaming procedures.
Anabu 1-D Imus Cavite
***************@*****.***