Caring ESL Tutor with Childcare Experience
Resume:
*********@*****.***
Centennial Town Homes Blk
* *** ** ****** **, Iloilo
CIty, 5000, Philippines
Nationality
Filipino
Date of birth
January 04, 1991
Work ethic
Communication
Interpersonal skills
Problem-solving
Chito’s Hotel (100
hours on the job
training Food service
and Housekeeping)
Red Cross
(STANDARD FIRST AID
and BLS-CPR with AED
TRAINING) May 13 to
May 16, 2022
PROFESSIONAL
CAREGIVER NC II
Janine Yap
ESL Tutor/Customer Service
ESL tutor and customer service professional skilled in communication, personalized support, and problem-solving. Experienced in guiding diverse learners, resolving inquiries, and creating positive, helpful experiences.
Personal Info
Skills
Work Experience
ESL Tutor, Acadsoc, Home Based
April 2019 - Present
Utilized a variety of teaching methods and approaches to accommodate the learning styles of individual students. ESL Tutor, ABC360, Iloilo City Philippines
October 2018 - March 2019
Developed and implemented strategies to help students improve their language and communication skills.
TSR (Technical Service Representative), Teletech Iloilo, Iloilo City Philippines
November 2013 - December 2015
Handled customer inquiries via phone, email, and live chat in a professional and courteous manner.
-Top TSR (February 2015)
-Highest F4L (Fans for Life)
-66.67% RepSat score with 9 surveys (December 2014) Customer Service Representative, Transcom Iloilo, Iloilo City Philippines
August 2012 - May 2013
Worked in a team environment to ensure customer inquiries were answered promptly and accurately.
Handled customer complaints and inquiries in a
professional and courteous manner.
Education
Associate in Hotel and Restaurant Management (AHRM), St. Therese MTC Colleges, Iloilo City Philippines
October 2012
Caregiver, St. Augustine School of Nursing, Iloilo City Philippines November 2022
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