Administrative Professional with QuickBooks Expertise

M.D. “Mike” Carter

P.O. Box *****

Mill Creek, WA 98082

Home: 425-***-****

Email: ********@****.***

Summary:

Dedicated administrative professional with experience in bookkeeping, client service, and office

operations across healthcare, financial, and service-based environments. Proficient in QuickBooks, Microsoft Office, and recordkeeping systems, with a strong ability to handle confidential documents, billing inquiries, and vendor communications. Recognized for

attention to detail, professionalism, and the ability to build positive rapport with clients, staff, and

vendors. Brings strong organizational skills, reliability, and a calm, solution-oriented approach to

workplace responsibilities.

Technical Skills

• QuickBooks • Microsoft Word

• Microsoft Exce l• 10-Key by Touch

• Keyboarding (60+ WPM) • Time Management

• Payroll Processing * Bank Reconciliation

• Financial Reporting • Accounts Payable (A/P)

• Accounts Receivable (A/R) • Tax Preparation Software

• Windows Operating System • Mastery of Government Forms

• Customer Service • Office Administration

• Document Scanning & Filing• Communication

• Problem Solving • Attention to Detail

Experience:

Bookkeeper

Edmonds Wellness Clinic – Edmonds, WA

December 2023 – March 2024

• Processed daily credit card transactions from batch reports and accurately allocated payments to appropriate accounts in QuickBooks.

• Entered payroll data into QuickBooks and identified a withholding error by the payroll service,

ensuring timely correction.

• Reconciled monthly bank statements and maintained up-to-date cash account records within

QuickBooks.

• Entered and managed accounts payable, ensured timely bill payments, and maintained vendor

records.

• Prepared and recorded bank deposits, verified balances, and performed daily updates of financial transactions.

Customer Service Professional

H&R Block – Lynnwood, WA

January 2023 – April 2023

• Managed front desk operations by greeting clients, checking them in for appointments, and

directing them to appropriate tax professionals.

• Answered multi-line phone system, scheduled appointments, and maintained an organized

calendar to ensure smooth office flow during peak tax season.

• Scanned and organized client tax documents for electronic filing, maintaining accuracy and

confidentiality of sensitive information.

• Processed client payments, issued receipts, and resolved basic billing questions.

Bookkeeper

Premiere Association Management (PAM) – Seattle, WA

August 2021 – February 2022

• Processed daily homeowner association (HOA) dues for over 30 condo associations, ensuring

accurate account allocations.

• Managed accounts payable, processed vendor invoices, and ensured timely bill payments across multiple associations.

• Prepared monthly financial statements for each association, maintaining compliance with

reporting deadlines.

• Calculated and deposited monthly management fees for PAM into designated bank accounts.

Bookkeeper

All Serve LLC dba Servpro of Redmond – Redmond, WA

March 2017 – February 2020

• Brought on to organize and update financial records; reconstructed company books by inputting historical data from bank statements into QuickBooks.

• Reconciled monthly bank statements, ensuring accuracy between financial systems and banking activity.

• Managed accounts payable and receivable, processed vendor bills, issued client invoices, and

posted payments.

• Coordinated payroll processing through Paychex, ensuring timely and accurate employee

compensation.

• Prepared royalty reports for corporate headquarters and handled state sales tax filings.

• Maintained financial compliance and reporting accuracy for a fast-paced restoration services

business.

Bookkeeper

Pacific Rim Cleaning and Restoration – Everett, WA

May 2016 – September 2016

• Hired to establish the company’s financial records from the ground up during its startup phase.

• Created and implemented a full chart of accounts in QuickBooks, ensuring accurate tracking of

income, expenses, and vendor payments.

• Entered and organized historical financial data, including insurance reimbursements and vendor transactions.

• Processed payroll and maintained related records, ensuring compliance with federal and state

requirements.

EDUCATION

B.A., Eastern Washington University

A.A.S. in Business and A.A. in Liberal Arts, Spokane Falls Community College

Additional Studies: Accounting and Taxation – City University & Central Washington University,

Lynnwood, WA

Military Service

Served in the U. S. Navy for three years and Department of the Army five years

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