Medical Records, Customer Service, Medical Assistant
Resume:
CATHY DAVIDSON
MEDICAL RECORD TECHNICIAN LINCOLN, UNITED STATES 760-***-****
DETAILS
Lincoln
United States
*********@*****.***
PROFILE
Dynamic Medical Record Technician with 16 years of comprehensive experience in healthcare, adept at enhancing operational efficiency and patient care. Proficient in managing medical records and electronic medical record systems, demonstrating strong skills in prioritization and time management. A proactive and trustworthy professional, consistently driven to exceed goals while fostering a collaborative work environment. Equipped with a solid foundation in health technology ready to contribute effectively as a Medical Assistant.
EMPLOYMENT HISTORY
Medical Records Coordinator at Cadia Rehabilitation Renaissance, Millsboro June 2025 — October 2025
• Track Provider visits to ensure alternating schedule per regulation. Track annual History and Physicals and notify physicians when due.
• Maintain a Triple Check binder for monthly meetings.
• Update ABAQIS weekly for all admissions/discharges.
• Prepare monthly billing for oxygen and resident vaccines (Influenza, Pneumovax and Prevnar 13).
• Review records for completeness, accuracy and compliance with regulations.
• Process admission and discharge documents.
Medical Records Clerk at Sussex Correctional/Vitalcore Health Strategies, Georgetown December 2022 — June 2025
• Retrieve medical charts for all healthcare staff and clinics as requested.
• File all currently used medical records. Secure all active and inactive medical records.
• Ensure that charts are counter-signed by Physician and check charts for completeness.
• Release information at the direction of the Medical Records Supervisor, Medical Director, or Health Services
• Answer telephone, take messages, and make telephone calls. Type letters, reports, and memorandums.
• Maintain a roster or appointment book based on scheduled appointments for both on and off-site appointments.
• Order, receive and maintain office supplies.
• Other duties as assigned.
Medical Record Technician at Advantmed
July 2021 — December 2023
• Maintain a record system for patient information and gathering documents.
• Use electronic systems to properly collect, organize, and manage data.
• Ensure medical records are organized, accurate, and complete.
• Create digital copies of paperwork and store records electronically.
• File paperwork/reports quickly and accurately.
• Ensure HIPAA standards are met.
• Follow all confidentiality guidelines, rules, and procedures.
• Interact with medical staff, healthcare providers, and other medical personnel. Starbucks Barista at Ralph's Grocery, Palm Springs September 2016 — August 2021
Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers/employees in a fair and ethical manner, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Medical Record Technician at Record Flow
May 2012 — August 2016
• Maintain a record system for patient information and gathering documents.
• Use electronic systems to properly collect, organize, and manage data.
• Ensure medical records are organized, accurate, and complete.
• Create digital copies of paperwork and store records electronically.
• File paperwork/reports quickly and accurately.
• Ensure HIPAA standards are met.
• Follow all confidentiality guidelines, rules, and procedures.
• Interact with medical staff, healthcare providers, and other medical personnel.
EDUCATION
Desert Career College, Palm Springs
Diploma, St. Joseph High School, Trumbull
SKILLS
Medical Records
Cardio-Pulmonary Resuscitation
(CPR)
Automated External Defibrillator
Decision Making Skills
Desktop Computing
USB Flash Drives
Health Technology
Microsoft Office
Prioritization of Requirements
Time Management
Coordination Skills
First Aid and Preparedness
Trustworthiness
Electronic Medical Records
Success Driven Person
Self Motivation
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