Property Manager with 14+ Years Experience

Elizabeth Cole

Laveen, AZ ***** *********@*******.*** 602-***-****

Professional Summary

Results-driven Property Manager with over 14 years of experience overseeing mixed-use and multifamily communities across 150+ units. Proven success in increasing occupancy, improving tenant satisfaction, and reducing operational expenses. Recognized for building strong resident relationships, optimizing budgets, and leading high-performing teams to meet ownership and compliance goals. Skilled in Yardi, OneSite, and LIHTC compliance with a commitment to excellence, efficiency, and resident retention. Core Skills

Property & Budget Management • Occupancy Growth & Retention • Tenant Relations & Conflict Resolution • Vendor & Contractor Oversight • Financial Reporting & Cost Control • Staff Leadership & Training • Fair Housing & Compliance (LIHTC, Section 8) • Yardi • OneSite • Microsoft Office Suite Professional Experience

Property Manager Barrington Village – Indianapolis, IN (June 2023 – Present)

• Direct daily operations of residential and commercial units, ensuring optimal occupancy and tenant satisfaction.

• Implement cost-saving initiatives and vendor negotiations, reducing operational expenses.

• Strengthened tenant engagement through responsive service, achieving high retention rates. Property Manager Sawmill Apartments – Indianapolis, IN (Sept 2018 – Oct 2019)

• Managed 200+ unit property, improving occupancy through targeted marketing and community outreach.

• Oversaw budgets, maintenance, and collections to ensure financial and operational goals were met.

• Supervised leasing and maintenance staff, fostering a positive and efficient team culture. Property Manager Woodbrook Apartments – Indianapolis, IN (July 2008 – July 2014)

• Led operations of a 196-unit property, maintaining consistent occupancy above 95%.

• Developed and monitored annual budgets; analyzed variances to improve financial performance.

• Enforced compliance with housing and safety standards, ensuring high resident satisfaction. Assistant Property Manager Bedford Park Apartments – Indianapolis, IN (Feb 2005 – June 2008)

• Assisted in leasing, rent collection, and resident relations for a large multifamily community.

• Collaborated with maintenance teams to ensure timely repairs and inspections.

• Supported accurate record-keeping and tenant communication. Education

High School Diploma Indianapolis School Board – Indianapolis, IN Certifications

Driver’s License • Fair Housing & Compliance Knowledge

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