Dynamic Customer Service & Leasing Professional
Resume:
SAMANTHA BUCKLIN
Wesley Chapel, FL *****
**********@******.***
Professional Summary
Attentive and motivated individual with six plus years of achieving customer service satisfaction and customer retention goals. Independent and quick-thinking team player with excellent problem-solving and collaboration skills. Energetic hard worker, with strong time management skills and the capability to thrive in fast-paced, dynamic environments.
Authorized to work in the US for any employer
Work Experience
Leasing consultant
Enclaves at wesley chapel-Wesley Chapel, FL
June 2025 to Present
Greet and assist prospective tenants
• Conduct property tours
• Explain lease terms, pricing, and policies
• Process rental applications and verify information
• Prepare and sign lease agreements
• Collect deposits and fees
• Handle tenant inquiries and concerns
• Maintain accurate records and reports
• Market and promote available units
• Ensure units are move-in ready
Leasing consultant
Arbor walk apartments-Tampa, FL
November 2024 to May 2025
Greet and assist prospective tenants
• Conduct property tours
• Explain lease terms, pricing, and policies
• Process rental applications and verify information
• Prepare and sign lease agreements
• Collect deposits and fees
• Handle tenant inquiries and concerns
• Maintain accurate records and reports
• Follow up with prospects
• Ensure units are move-in ready
Server
Village inn-Tallahassee, FL
February 2023 to June 2024
Greet and seat guests promptly with a friendly attitude
• Take food and beverage orders accurately
• Enter orders into POS system
• Serve food and drinks in a timely manner
• Check on guests and refill drinks as needed
• Handle payments and process checks
• Maintain cleanliness of tables and dining area
• Restock server stations and supplies
• Follow food safety and sanitation guidelines
• Provide excellent guest service and resolve issues Server
Dennys-Tampa, FL
Greet and seat guests promptly with a friendly attitude
• Take food and beverage orders accurately
• Enter orders into POS system
• Serve food and drinks in a timely manner
• Check on guests and refill drinks as needed
• Handle payments and process checks
• Maintain cleanliness of tables and dining area
• Restock server stations and supplies
• Follow food safety and sanitation guidelines
• Provide excellent guest service and resolve issues Cashier/Customer Service
Education
High school diploma
Skills
• Time management
• Customer service
• Organizational skills
• Customer relationship management
• Leadership
• Food industry
• Restaurant experience
• Communication skills
• Phone etiquette
• Hospitality
• Marketing
Languages
• English
Certifications and Licenses
Driver's License
Contact this candidate